Welcome!

SDN Journal Authors: Elizabeth White, Liz McMillan, David Paquette, Sal Fernando, Nate Lindstrom

News Feed Item

The Service assurance systems: worldwide forecast 2014-2018

NEW YORK, Aug. 19, 2014 /PRNewswire/ -- Reportlinker.com announces that a new market research report is available in its catalogue:

The Service assurance systems: worldwide forecast 2014–2018

http://www.reportlinker.com/p02240541/The-Service-assurance-systems-worldwide-forecast-2014–2018.html

The worldwide service assurance market is forecast to grow from USD2.93 billion in 2013 to USD4.13 billion in 2018, at a CAGR of 7.2%. LTE will continue to be a major driver for service assurance investments during the forecast period. This report provides a 5-year revenue forecast for five application segments, four service sectors and four regions.

LTE roll-out and data service take-up in emerging markets will drive long-term growth in the service assurance systems market

-The service assurance market will grow from USD2.93 billion in 2013 to USD4.13 billion in 2018, at a CAGR of 7.2%.

-LTE will continue to be a major driver for service assurance investments during the forecast period. Growth in the first 3 years will be relatively slow because LTE-related spending in mature markets such as North America (NA) will decline.

-Investments will increase in emerging markets as operators accelerate LTE deployments, which will drive higher growth during the latter part of the forecast period. Countries in emerging Asia–Pacific (APAC) and parts of the Middle East and Africa (MEA) have planned LTE roll-outs in this period.

-Cost and bottom-line pressures will drive investments in network operations centre (NOC) consolidation initiatives and system rationalisation projects. Service operation centre (SOC) implementation, big data and real-time network analytics will be strong drivers, for improving customer experience, increasing customer loyalty and reducing churn.

-In the long term, a number of operators will deploy voice over LTE (VoLTE). Given the complexity of VoLTE, operators will need advanced monitoring systems to assure the service.

-As operators evolve their networks to introduce virtualised network functions, they will need new assurance and orchestration systems that can manage both legacy and virtualised infrastructure.

Drivers

-LTE network roll-out in emerging markets, including Emerging APAC and MEA.-Increased consumption of data services in LATAM and Emerging APAC, because of increasing smartphone penetration.-Service assurance consolidation to drive customer experience improvements, and transformation from network-centric to service- and customer-centric operations.-Use of real-time network analytics to better understand customer behaviour.-Efficient network planning using near-real-time network performance data.-New services such as VoLTE and Wi-Fi.-New cloud-based services combining compute, storage and network.-Network virtualisation initiatives such as NFV and SDN.-Increasing traction in the M2M domain.

Inhibitors

-Organisational barriers to sharing network data between departments.

-Privacy concerns.

-Regulatory issues related to net neutrality.

-Inadequate support from senior management for transformation projects.

-Poor understanding of CEM principles.

-Difficulty in justifying the business case for CEM.

-Lack of OSS standards for virtualised networks will inhibit investment in assurance systems for NFV and SDN.

Contents

5.Executive summary

6.LTE roll-out and data service take-up in emerging markets will drive long-term growth in the service assurance systems market

7.Service management will be the fastest-growing sub-segment, followed by performance monitoring and probe systems

8.Growth in mobile assurance systems will continue to be faster than in the business and residential broadband segments

9.EMEA will overtake NA in 2015 in terms of overall service assurance spending, but APAC will continue to be the fastest-growing region

10.Recommendations

11.Recommendations

12.Forecasts

13.Probe systems revenue will grow at a 6.7% CAGR to USD1.7 billion by 2018, driven by LTE deployments in emerging markets in the long term

14.Probe systems: LTE and customer experience objectives will continue to drive investment in mobile services probe systems

15.Probe systems: Spending in APAC and EMEA will accelerate, while NA will reach LTE saturation

16.Fault and event management revenue will grow to USD619 million in 2018 at a 3.9% CAGR, driven by standardisation of tools and processes

17.Fault and event management: Innovation will come from improvements in root cause analysis and cross-domain correlation

18.Fault and event management: Emerging market operators will migrate to COTS, while those in mature markets will make marginal step investments

19.Service management will have the highest CAGR, at 12.1%, as operators recognise the benefits of measuring customer quality of experience

20.Service management: Mobile saturation and high levels of competition will drive operators to improve customer experience and reduce churn

21.Service management: Competitive pressures will continue to drive high spending in EMEA and NA, but APAC will be the fastest-growing region

22.Performance monitoring revenue will return to stable growth during the forecast period and demand for unified monitoring solutions will increase

23.Performance monitoring: Mobile will be the fastest-growing segment as more operators launch LTE, and cross-domain monitoring will be in demand

24.Performance monitoring: EMEA and NA will contribute 80% of revenue, while APAC and LATAM will have a limited impact despite high growth

25.Workforce automation: Budget pressures and competing business objectives will continue to impede investments in this sub-segment

26.Workforce automation: The economic benefit of workforce automation solutions is to improve labour efficiency and reduce truck rolls

27.Workforce automation: CSPs in NA invest twice as much in workforce automation software as those in Western Europe

28.Market drivers and inhibitors

29.Market drivers and inhibitors

30.Business environment

31.The business environment

32.LTE will spread from the USA and Developed APAC to cover a large proportion of the rest of the world in the next 5 years

33.Emerging APAC will have the most LTE connections of all regions by 2018

34.Latin America's contribution to the smartphone market will increase the most by 2018

35.Except some operators in developed markets that have aggressive plans for VoLTE, most view it as a long-term plan

36.CEM-led investments will increase as CSPs look to mature from being 'reactive' to 'proactive' customer-centric organisations

37.'Super SOC' implementation and NOC consolidation are major trends that are driving consistency and improvements in CEM

38.Market definition

39.Telecoms software market segmentation

40.Service assurance software features

41.Service assurance sub-segment definitions

42.Service assurance service sector and revenue type definitions

43.Definition of geographical regions

44.About the author and Analysys Mason

45.About the author

46.About Analysys Mason

47.Research from Analysys Mason

48.Consulting from Analysys Mason

List of figures

Figure 1: Service assurance system revenue, worldwide, 2013–2018

Figure 2: Service assurance system revenue by sub-segment, worldwide, 2013–2018

Figure 3: Service assurance system revenue by telecoms service, worldwide, 2013–2018

Figure 4: Service assurance system revenue by region, worldwide, 2013–2018

Figure 5: Probe systems revenue, worldwide, 2013–2018

Figure 6: Probe systems revenue by telecoms service, worldwide, 2013–2018

Figure 7: Probe systems revenue by region, worldwide, 2013–2018

Figure 8: Fault and event management revenue, worldwide, 2013–2018

Figure 9: Fault and event management systems revenue by telecoms service, worldwide, 2013–2018

Figure 10: Fault and event management revenue by region, worldwide, 2013–2018

Figure 11: Service management revenue, worldwide, 2013–2018

Figure 12: Service management revenue by telecoms service, worldwide, 2013–2018

Figure 13: Service management revenue by region, worldwide, 2013–2018

Figure 14: Performance monitoring revenue, worldwide, 2013–2018

Figure 15: Performance monitoring revenue by telecoms service, worldwide, 2013–2018

Figure 16: Performance monitoring revenue by region, worldwide, 2013–2018

Figure 17: Workforce automation revenue, worldwide, 2013–2018

Figure 18: Workforce automation revenue by telecoms service, worldwide, 2013–2018

Figure 19: Workforce automation revenue by region, worldwide, 2013–2018

Figure 20: Share of top-ten markets' LTE connections, by country, 2018

Figure 21: LTE connections by device type and region, 2018

Figure 22: Smartphone connections by region, 2011–2018

Figure 23: Smartphone unit sales by region, 2011–2018

Figure 24: Smartphone users with VoLTE as their default voice service, by region, 2010–2018

Figure 25: Smartphone penetration of VoLTE services, by region, 2010–2018

Figure 26: The customer loyalty curve and different phases of customer experience

Figure 27: Labour savings achieved through efficiency initiatives in call centre and operations groups

Figure 28: Telecoms software market segments

Figure 29: Service assurance software features by sub-segment

Figure 30: Service assurance sub-segment definitions

Figure 31: Service assurance service sector definitions

Figure 32: Service assurance revenue type definition

Figure 33: Regional breakdown used in this report

To order this report: The Service assurance systems: worldwide forecast 2014–2018 http://www.reportlinker.com/p02240541/The-Service-assurance-systems-worldwide-forecast-2014–2018.html

Contact Clare: [email protected]: (339)-368-6001Intl: +1 339-368-6001

SOURCE Reportlinker

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@CloudExpo Stories
Almost two-thirds of companies either have or soon will have IoT as the backbone of their business in 2016. However, IoT is far more complex than most firms expected. How can you not get trapped in the pitfalls? In his session at @ThingsExpo, Tony Shan, a renowned visionary and thought leader, will introduce a holistic method of IoTification, which is the process of IoTifying the existing technology and business models to adopt and leverage IoT. He will drill down to the components in this fra...
As the world moves toward more DevOps and Microservices, application deployment to the cloud ought to become a lot simpler. The Microservices architecture, which is the basis of many new age distributed systems such as OpenStack, NetFlix and so on, is at the heart of Cloud Foundry - a complete developer-oriented Platform as a Service (PaaS) that is IaaS agnostic and supports vCloud, OpenStack and AWS. Serverless computing is revolutionizing computing. In his session at 19th Cloud Expo, Raghav...
SYS-CON Events announced today that eCube Systems, a leading provider of middleware modernization, integration, and management solutions, will exhibit at @DevOpsSummit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. eCube Systems offers a family of middleware evolution products and services that maximize return on technology investment by leveraging existing technical equity to meet evolving business needs. ...
Data is an unusual currency; it is not restricted by the same transactional limitations as money or people. In fact, the more that you leverage your data across multiple business use cases, the more valuable it becomes to the organization. And the same can be said about the organization’s analytics. In his session at 19th Cloud Expo, Bill Schmarzo, CTO for the Big Data Practice at EMC, will introduce a methodology for capturing, enriching and sharing data (and analytics) across the organizati...
Enterprises have forever faced challenges surrounding the sharing of their intellectual property. Emerging cloud adoption has made it more compelling for enterprises to digitize their content, making them available over a wide variety of devices across the Internet. In his session at 19th Cloud Expo, Santosh Ahuja, Director of Architecture at Impiger Technologies, will introduce various mechanisms provided by cloud service providers today to manage and share digital content in a secure manner....
SYS-CON Events announced today that Isomorphic Software will exhibit at DevOps Summit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Isomorphic Software provides the SmartClient HTML5/AJAX platform, the most advanced technology for building rich, cutting-edge enterprise web applications for desktop and mobile. SmartClient combines the productivity and performance of traditional desktop software with the simp...
Why do your mobile transformations need to happen today? Mobile is the strategy that enterprise transformation centers on to drive customer engagement. In his general session at @ThingsExpo, Roger Woods, Director, Mobile Product & Strategy – Adobe Marketing Cloud, covered key IoT and mobile trends that are forcing mobile transformation, key components of a solid mobile strategy and explored how brands are effectively driving mobile change throughout the enterprise.
With so much going on in this space you could be forgiven for thinking you were always working with yesterday’s technologies. So much change, so quickly. What do you do if you have to build a solution from the ground up that is expected to live in the field for at least 5-10 years? This is the challenge we faced when we looked to refresh our existing 10-year-old custom hardware stack to measure the fullness of trash cans and compactors.
The emerging Internet of Everything creates tremendous new opportunities for customer engagement and business model innovation. However, enterprises must overcome a number of critical challenges to bring these new solutions to market. In his session at @ThingsExpo, Michael Martin, CTO/CIO at nfrastructure, outlined these key challenges and recommended approaches for overcoming them to achieve speed and agility in the design, development and implementation of Internet of Everything solutions wi...
Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is expected in the amount of information being processed, managed, analyzed, and acted upon by enterprise IT. This amazing is not part of some distant future - it is happening today. One report shows a 650% increase in enterprise data by 2020. Other estimates are even higher....
With over 720 million Internet users and 40–50% CAGR, the Chinese Cloud Computing market has been booming. When talking about cloud computing, what are the Chinese users of cloud thinking about? What is the most powerful force that can push them to make the buying decision? How to tap into them? In his session at 18th Cloud Expo, Yu Hao, CEO and co-founder of SpeedyCloud, answered these questions and discussed the results of SpeedyCloud’s survey.
Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more business becomes digital the more stakeholders are interested in this data including how it relates to business. Some of these people have never used a monitoring tool before. They have a question on their mind like “How is my application doing” but no id...
DevOps at Cloud Expo, taking place Nov 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long dev...
Identity is in everything and customers are looking to their providers to ensure the security of their identities, transactions and data. With the increased reliance on cloud-based services, service providers must build security and trust into their offerings, adding value to customers and improving the user experience. Making identity, security and privacy easy for customers provides a unique advantage over the competition.
Qosmos has announced new milestones in the detection of encrypted traffic and in protocol signature coverage. Qosmos latest software can accurately classify traffic encrypted with SSL/TLS (e.g., Google, Facebook, WhatsApp), P2P traffic (e.g., BitTorrent, MuTorrent, Vuze), and Skype, while preserving the privacy of communication content. These new classification techniques mean that traffic optimization, policy enforcement, and user experience are largely unaffected by encryption. In respect wit...
SYS-CON Events announced today that StarNet Communications will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. StarNet Communications’ FastX is the industry first cloud-based remote X Windows emulator. Using standard Web browsers (FireFox, Chrome, Safari, etc.) users from around the world gain highly secure access to applications and data hosted on Linux-based servers in a central data center. ...
SYS-CON Events announced today that 910Telecom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Housed in the classic Denver Gas & Electric Building, 910 15th St., 910Telecom is a carrier-neutral telecom hotel located in the heart of Denver. Adjacent to CenturyLink, AT&T, and Denver Main, 910Telecom offers connectivity to all major carriers, Internet service providers, Internet backbones and ...
Traditional on-premises data centers have long been the domain of modern data platforms like Apache Hadoop, meaning companies who build their business on public cloud were challenged to run Big Data processing and analytics at scale. But recent advancements in Hadoop performance, security, and most importantly cloud-native integrations, are giving organizations the ability to truly gain value from all their data. In his session at 19th Cloud Expo, David Tishgart, Director of Product Marketing ...
StarNet Communications Corp has announced the addition of three Secure Remote Desktop modules to its flagship X-Win32 PC X server. The new modules enable X-Win32 to safely tunnel the remote desktops from Linux and Unix servers to the user’s PC over encrypted SSH. Traditionally, users of PC X servers deploy the XDMCP protocol to display remote desktop environments such as the Gnome and KDE desktops on Linux servers and the CDE environment on Solaris Unix machines. XDMCP is used primarily on comp...
DevOps at Cloud Expo – being held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA – announces that its Call for Papers is open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world's largest enterprises – and delivering real results. Am...