Click here to close now.




















Welcome!

SDN Journal Authors: Pat Romanski, Wai Lam, Cloud Best Practices Network, Elizabeth White, Liz McMillan

News Feed Item

The Service assurance systems: worldwide forecast 2014-2018

NEW YORK, Aug. 19, 2014 /PRNewswire/ -- Reportlinker.com announces that a new market research report is available in its catalogue:

The Service assurance systems: worldwide forecast 2014–2018

http://www.reportlinker.com/p02240541/The-Service-assurance-systems-worldwide-forecast-2014–2018.html

The worldwide service assurance market is forecast to grow from USD2.93 billion in 2013 to USD4.13 billion in 2018, at a CAGR of 7.2%. LTE will continue to be a major driver for service assurance investments during the forecast period. This report provides a 5-year revenue forecast for five application segments, four service sectors and four regions.

LTE roll-out and data service take-up in emerging markets will drive long-term growth in the service assurance systems market

-The service assurance market will grow from USD2.93 billion in 2013 to USD4.13 billion in 2018, at a CAGR of 7.2%.

-LTE will continue to be a major driver for service assurance investments during the forecast period. Growth in the first 3 years will be relatively slow because LTE-related spending in mature markets such as North America (NA) will decline.

-Investments will increase in emerging markets as operators accelerate LTE deployments, which will drive higher growth during the latter part of the forecast period. Countries in emerging Asia–Pacific (APAC) and parts of the Middle East and Africa (MEA) have planned LTE roll-outs in this period.

-Cost and bottom-line pressures will drive investments in network operations centre (NOC) consolidation initiatives and system rationalisation projects. Service operation centre (SOC) implementation, big data and real-time network analytics will be strong drivers, for improving customer experience, increasing customer loyalty and reducing churn.

-In the long term, a number of operators will deploy voice over LTE (VoLTE). Given the complexity of VoLTE, operators will need advanced monitoring systems to assure the service.

-As operators evolve their networks to introduce virtualised network functions, they will need new assurance and orchestration systems that can manage both legacy and virtualised infrastructure.

Drivers

-LTE network roll-out in emerging markets, including Emerging APAC and MEA.-Increased consumption of data services in LATAM and Emerging APAC, because of increasing smartphone penetration.-Service assurance consolidation to drive customer experience improvements, and transformation from network-centric to service- and customer-centric operations.-Use of real-time network analytics to better understand customer behaviour.-Efficient network planning using near-real-time network performance data.-New services such as VoLTE and Wi-Fi.-New cloud-based services combining compute, storage and network.-Network virtualisation initiatives such as NFV and SDN.-Increasing traction in the M2M domain.

Inhibitors

-Organisational barriers to sharing network data between departments.

-Privacy concerns.

-Regulatory issues related to net neutrality.

-Inadequate support from senior management for transformation projects.

-Poor understanding of CEM principles.

-Difficulty in justifying the business case for CEM.

-Lack of OSS standards for virtualised networks will inhibit investment in assurance systems for NFV and SDN.

Contents

5.Executive summary

6.LTE roll-out and data service take-up in emerging markets will drive long-term growth in the service assurance systems market

7.Service management will be the fastest-growing sub-segment, followed by performance monitoring and probe systems

8.Growth in mobile assurance systems will continue to be faster than in the business and residential broadband segments

9.EMEA will overtake NA in 2015 in terms of overall service assurance spending, but APAC will continue to be the fastest-growing region

10.Recommendations

11.Recommendations

12.Forecasts

13.Probe systems revenue will grow at a 6.7% CAGR to USD1.7 billion by 2018, driven by LTE deployments in emerging markets in the long term

14.Probe systems: LTE and customer experience objectives will continue to drive investment in mobile services probe systems

15.Probe systems: Spending in APAC and EMEA will accelerate, while NA will reach LTE saturation

16.Fault and event management revenue will grow to USD619 million in 2018 at a 3.9% CAGR, driven by standardisation of tools and processes

17.Fault and event management: Innovation will come from improvements in root cause analysis and cross-domain correlation

18.Fault and event management: Emerging market operators will migrate to COTS, while those in mature markets will make marginal step investments

19.Service management will have the highest CAGR, at 12.1%, as operators recognise the benefits of measuring customer quality of experience

20.Service management: Mobile saturation and high levels of competition will drive operators to improve customer experience and reduce churn

21.Service management: Competitive pressures will continue to drive high spending in EMEA and NA, but APAC will be the fastest-growing region

22.Performance monitoring revenue will return to stable growth during the forecast period and demand for unified monitoring solutions will increase

23.Performance monitoring: Mobile will be the fastest-growing segment as more operators launch LTE, and cross-domain monitoring will be in demand

24.Performance monitoring: EMEA and NA will contribute 80% of revenue, while APAC and LATAM will have a limited impact despite high growth

25.Workforce automation: Budget pressures and competing business objectives will continue to impede investments in this sub-segment

26.Workforce automation: The economic benefit of workforce automation solutions is to improve labour efficiency and reduce truck rolls

27.Workforce automation: CSPs in NA invest twice as much in workforce automation software as those in Western Europe

28.Market drivers and inhibitors

29.Market drivers and inhibitors

30.Business environment

31.The business environment

32.LTE will spread from the USA and Developed APAC to cover a large proportion of the rest of the world in the next 5 years

33.Emerging APAC will have the most LTE connections of all regions by 2018

34.Latin America's contribution to the smartphone market will increase the most by 2018

35.Except some operators in developed markets that have aggressive plans for VoLTE, most view it as a long-term plan

36.CEM-led investments will increase as CSPs look to mature from being 'reactive' to 'proactive' customer-centric organisations

37.'Super SOC' implementation and NOC consolidation are major trends that are driving consistency and improvements in CEM

38.Market definition

39.Telecoms software market segmentation

40.Service assurance software features

41.Service assurance sub-segment definitions

42.Service assurance service sector and revenue type definitions

43.Definition of geographical regions

44.About the author and Analysys Mason

45.About the author

46.About Analysys Mason

47.Research from Analysys Mason

48.Consulting from Analysys Mason

List of figures

Figure 1: Service assurance system revenue, worldwide, 2013–2018

Figure 2: Service assurance system revenue by sub-segment, worldwide, 2013–2018

Figure 3: Service assurance system revenue by telecoms service, worldwide, 2013–2018

Figure 4: Service assurance system revenue by region, worldwide, 2013–2018

Figure 5: Probe systems revenue, worldwide, 2013–2018

Figure 6: Probe systems revenue by telecoms service, worldwide, 2013–2018

Figure 7: Probe systems revenue by region, worldwide, 2013–2018

Figure 8: Fault and event management revenue, worldwide, 2013–2018

Figure 9: Fault and event management systems revenue by telecoms service, worldwide, 2013–2018

Figure 10: Fault and event management revenue by region, worldwide, 2013–2018

Figure 11: Service management revenue, worldwide, 2013–2018

Figure 12: Service management revenue by telecoms service, worldwide, 2013–2018

Figure 13: Service management revenue by region, worldwide, 2013–2018

Figure 14: Performance monitoring revenue, worldwide, 2013–2018

Figure 15: Performance monitoring revenue by telecoms service, worldwide, 2013–2018

Figure 16: Performance monitoring revenue by region, worldwide, 2013–2018

Figure 17: Workforce automation revenue, worldwide, 2013–2018

Figure 18: Workforce automation revenue by telecoms service, worldwide, 2013–2018

Figure 19: Workforce automation revenue by region, worldwide, 2013–2018

Figure 20: Share of top-ten markets' LTE connections, by country, 2018

Figure 21: LTE connections by device type and region, 2018

Figure 22: Smartphone connections by region, 2011–2018

Figure 23: Smartphone unit sales by region, 2011–2018

Figure 24: Smartphone users with VoLTE as their default voice service, by region, 2010–2018

Figure 25: Smartphone penetration of VoLTE services, by region, 2010–2018

Figure 26: The customer loyalty curve and different phases of customer experience

Figure 27: Labour savings achieved through efficiency initiatives in call centre and operations groups

Figure 28: Telecoms software market segments

Figure 29: Service assurance software features by sub-segment

Figure 30: Service assurance sub-segment definitions

Figure 31: Service assurance service sector definitions

Figure 32: Service assurance revenue type definition

Figure 33: Regional breakdown used in this report

To order this report: The Service assurance systems: worldwide forecast 2014–2018 http://www.reportlinker.com/p02240541/The-Service-assurance-systems-worldwide-forecast-2014–2018.html

Contact Clare: [email protected]: (339)-368-6001Intl: +1 339-368-6001

SOURCE Reportlinker

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@CloudExpo Stories
Any Ops team trying to support a company in today’s cloud-connected world knows that a new way of thinking is required – one just as dramatic than the shift from Ops to DevOps. The diversity of modern operations requires teams to focus their impact on breadth vs. depth. In his session at DevOps Summit, Adam Serediuk, Director of Operations at xMatters, Inc., will discuss the strategic requirements of evolving from Ops to DevOps, and why modern Operations has begun leveraging the “NoOps” approa...
SYS-CON Events announced today that G2G3 will exhibit at SYS-CON's @DevOpsSummit Silicon Valley, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Based on a collective appreciation for user experience, design, and technology, G2G3 is uniquely qualified and motivated to redefine how organizations and people engage in an increasingly digital world.
SYS-CON Events announced today that Micron Technology, Inc., a global leader in advanced semiconductor systems, will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Micron’s broad portfolio of high-performance memory technologies – including DRAM, NAND and NOR Flash – is the basis for solid state drives, modules, multichip packages and other system solutions. Backed by more than 35 years of tech...
This Enterprise Strategy Group lab validation report of the NEC Express5800/R320 server with Intel® Xeon® processor presents the benefits of 99.999% uptime NEC fault-tolerant servers that lower overall virtualized server total cost of ownership. This report also includes survey data on the significant costs associated with system outages impacting enterprise and web applications. Click Here to Download Report Now!
SYS-CON Events announced today that Pythian, a global IT services company specializing in helping companies leverage disruptive technologies to optimize revenue-generating systems, has been named “Bronze Sponsor” of SYS-CON's 17th Cloud Expo, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Founded in 1997, Pythian is a global IT services company that helps companies compete by adopting disruptive technologies such as cloud, Big Data, advance...
SYS-CON Events announced today the Containers & Microservices Bootcamp, being held November 3-4, 2015, in conjunction with 17th Cloud Expo, @ThingsExpo, and @DevOpsSummit at the Santa Clara Convention Center in Santa Clara, CA. This is your chance to get started with the latest technology in the industry. Combined with real-world scenarios and use cases, the Containers and Microservices Bootcamp, led by Janakiram MSV, a Microsoft Regional Director, will include presentations as well as hands-on...
Cloud and datacenter migration innovator AppZero has joined the Microsoft Enterprise Cloud Alliance Program. AppZero is a fast, flexible way to move Windows Server applications from any source machine – physical or virtual – to any destination server, in any cloud or datacenter, using its patented container technology. AppZero’s container is also called a Virtual Application Appliance (VAA). To facilitate Microsoft Azure onboarding, AppZero has two purpose-built offerings: AppZero SP for Azure,...
Organizations from small to large are increasingly adopting cloud solutions to deliver essential business services at a much lower cost. According to cyber security experts, the frequency and severity of cyber-attacks are on the rise, causing alarm to businesses and customers across a variety of industries. To defend against exploits like these, a company must adopt a comprehensive security defense strategy that is designed for their business. In 2015, organizations such as United Airlines, Sony...
SYS-CON Events announced today that HPM Networks will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. For 20 years, HPM Networks has been integrating technology solutions that solve complex business challenges. HPM Networks has designed solutions for both SMB and enterprise customers throughout the San Francisco Bay Area.
Red Hat is investing in Tesora, the number one contributor to OpenStack Trove Database as a Service (DBaaS) also ranked among the top 20 companies contributing to OpenStack overall. Tesora, the company bringing OpenStack Trove Database as a Service (DBaaS) to the enterprise, has announced that Red Hat and others have invested in the company as a part of Tesora's latest funding round. The funding agreement expands on the ongoing collaboration between Tesora and Red Hat, which dates back to Febr...
IBM’s Blue Box Cloud, powered by OpenStack, is now available in any of IBM’s globally integrated cloud data centers running SoftLayer infrastructure. Less than 90 days after its acquisition of Blue Box, IBM has integrated its Blue Box Cloud Dedicated private-cloud-as-a-service into its broader portfolio of OpenStack® based solutions. The announcement, made today at the OpenStack Silicon Valley event, further highlights IBM’s continued support to deliver OpenStack solutions across all cloud depl...
Through WebRTC, audio and video communications are being embedded more easily than ever into applications, helping carriers, enterprises and independent software vendors deliver greater functionality to their end users. With today’s business world increasingly focused on outcomes, users’ growing calls for ease of use, and businesses craving smarter, tighter integration, what’s the next step in delivering a richer, more immersive experience? That richer, more fully integrated experience comes ab...
With the proliferation of connected devices underpinning new Internet of Things systems, Brandon Schulz, Director of Luxoft IoT – Retail, will be looking at the transformation of the retail customer experience in brick and mortar stores in his session at @ThingsExpo. Questions he will address include: Will beacons drop to the wayside like QR codes, or be a proximity-based profit driver? How will the customer experience change in stores of all types when everything can be instrumented and a...
Culture is the most important ingredient of DevOps. The challenge for most organizations is defining and communicating a vision of beneficial DevOps culture for their organizations, and then facilitating the changes needed to achieve that. Often this comes down to an ability to provide true leadership. As a CIO, are your direct reports IT managers or are they IT leaders? The hard truth is that many IT managers have risen through the ranks based on their technical skills, not their leadership ab...
WSM International, the pioneer and leader in server migration services, has announced an agreement with WHOA.com, a leader in providing secure public, private and hybrid cloud computing services. Under terms of the agreement, WSM will provide migration services to WHOA.com customers to relocate some or all of their applications, digital assets, and other computing workloads to WHOA.com enterprise-class, secure cloud infrastructure. The migration services include detailed evaluation and planning...
In today's digital world, change is the one constant. Disruptive innovations like cloud, mobility, social media, and the Internet of Things have reshaped the market and set new standards in customer expectations. To remain competitive, businesses must tap the potential of emerging technologies and markets through the rapid release of new products and services. However, the rigid and siloed structures of traditional IT platforms and processes are slowing them down – resulting in lengthy delivery ...
The Internet of Things (IoT) is about the digitization of physical assets including sensors, devices, machines, gateways, and the network. It creates possibilities for significant value creation and new revenue generating business models via data democratization and ubiquitous analytics across IoT networks. The explosion of data in all forms in IoT requires a more robust and broader lens in order to enable smarter timely actions and better outcomes. Business operations become the key driver of I...
U.S. companies are desperately trying to recruit and hire skilled software engineers and developers, but there is simply not enough quality talent to go around. Tiempo Development is a nearshore software development company. Our headquarters are in AZ, but we are a pioneer and leader in outsourcing to Mexico, based on our three software development centers there. We have a proven process and we are experts at providing our customers with powerful solutions. We transform ideas into reality.
In their Live Hack” presentation at 17th Cloud Expo, Stephen Coty and Paul Fletcher, Chief Security Evangelists at Alert Logic, will provide the audience with a chance to see a live demonstration of the common tools cyber attackers use to attack cloud and traditional IT systems. This “Live Hack” uses open source attack tools that are free and available for download by anybody. Attendees will learn where to find and how to operate these tools for the purpose of testing their own IT infrastructu...
SYS-CON Events announced today that IceWarp will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. IceWarp, the leader of cloud and on-premise messaging, delivers secured email, chat, documents, conferencing and collaboration to today's mobile workforce, all in one unified interface