|By PR Newswire||
|August 19, 2014 06:26 AM EDT||
NEW YORK, Aug. 19, 2014 /PRNewswire/ -- Reportlinker.com announces that a new market research report is available in its catalogue:
The worldwide service assurance market is forecast to grow from USD2.93 billion in 2013 to USD4.13 billion in 2018, at a CAGR of 7.2%. LTE will continue to be a major driver for service assurance investments during the forecast period. This report provides a 5-year revenue forecast for five application segments, four service sectors and four regions.
LTE roll-out and data service take-up in emerging markets will drive long-term growth in the service assurance systems market
-The service assurance market will grow from USD2.93 billion in 2013 to USD4.13 billion in 2018, at a CAGR of 7.2%.
-LTE will continue to be a major driver for service assurance investments during the forecast period. Growth in the first 3 years will be relatively slow because LTE-related spending in mature markets such as North America (NA) will decline.
-Investments will increase in emerging markets as operators accelerate LTE deployments, which will drive higher growth during the latter part of the forecast period. Countries in emerging Asia–Pacific (APAC) and parts of the Middle East and Africa (MEA) have planned LTE roll-outs in this period.
-Cost and bottom-line pressures will drive investments in network operations centre (NOC) consolidation initiatives and system rationalisation projects. Service operation centre (SOC) implementation, big data and real-time network analytics will be strong drivers, for improving customer experience, increasing customer loyalty and reducing churn.
-In the long term, a number of operators will deploy voice over LTE (VoLTE). Given the complexity of VoLTE, operators will need advanced monitoring systems to assure the service.
-As operators evolve their networks to introduce virtualised network functions, they will need new assurance and orchestration systems that can manage both legacy and virtualised infrastructure.
-LTE network roll-out in emerging markets, including Emerging APAC and MEA.-Increased consumption of data services in LATAM and Emerging APAC, because of increasing smartphone penetration.-Service assurance consolidation to drive customer experience improvements, and transformation from network-centric to service- and customer-centric operations.-Use of real-time network analytics to better understand customer behaviour.-Efficient network planning using near-real-time network performance data.-New services such as VoLTE and Wi-Fi.-New cloud-based services combining compute, storage and network.-Network virtualisation initiatives such as NFV and SDN.-Increasing traction in the M2M domain.
-Organisational barriers to sharing network data between departments.
-Regulatory issues related to net neutrality.
-Inadequate support from senior management for transformation projects.
-Poor understanding of CEM principles.
-Difficulty in justifying the business case for CEM.
-Lack of OSS standards for virtualised networks will inhibit investment in assurance systems for NFV and SDN.
6.LTE roll-out and data service take-up in emerging markets will drive long-term growth in the service assurance systems market
7.Service management will be the fastest-growing sub-segment, followed by performance monitoring and probe systems
8.Growth in mobile assurance systems will continue to be faster than in the business and residential broadband segments
9.EMEA will overtake NA in 2015 in terms of overall service assurance spending, but APAC will continue to be the fastest-growing region
13.Probe systems revenue will grow at a 6.7% CAGR to USD1.7 billion by 2018, driven by LTE deployments in emerging markets in the long term
14.Probe systems: LTE and customer experience objectives will continue to drive investment in mobile services probe systems
15.Probe systems: Spending in APAC and EMEA will accelerate, while NA will reach LTE saturation
16.Fault and event management revenue will grow to USD619 million in 2018 at a 3.9% CAGR, driven by standardisation of tools and processes
17.Fault and event management: Innovation will come from improvements in root cause analysis and cross-domain correlation
18.Fault and event management: Emerging market operators will migrate to COTS, while those in mature markets will make marginal step investments
19.Service management will have the highest CAGR, at 12.1%, as operators recognise the benefits of measuring customer quality of experience
20.Service management: Mobile saturation and high levels of competition will drive operators to improve customer experience and reduce churn
21.Service management: Competitive pressures will continue to drive high spending in EMEA and NA, but APAC will be the fastest-growing region
22.Performance monitoring revenue will return to stable growth during the forecast period and demand for unified monitoring solutions will increase
23.Performance monitoring: Mobile will be the fastest-growing segment as more operators launch LTE, and cross-domain monitoring will be in demand
24.Performance monitoring: EMEA and NA will contribute 80% of revenue, while APAC and LATAM will have a limited impact despite high growth
25.Workforce automation: Budget pressures and competing business objectives will continue to impede investments in this sub-segment
26.Workforce automation: The economic benefit of workforce automation solutions is to improve labour efficiency and reduce truck rolls
27.Workforce automation: CSPs in NA invest twice as much in workforce automation software as those in Western Europe
28.Market drivers and inhibitors
29.Market drivers and inhibitors
31.The business environment
32.LTE will spread from the USA and Developed APAC to cover a large proportion of the rest of the world in the next 5 years
33.Emerging APAC will have the most LTE connections of all regions by 2018
34.Latin America's contribution to the smartphone market will increase the most by 2018
35.Except some operators in developed markets that have aggressive plans for VoLTE, most view it as a long-term plan
36.CEM-led investments will increase as CSPs look to mature from being 'reactive' to 'proactive' customer-centric organisations
37.'Super SOC' implementation and NOC consolidation are major trends that are driving consistency and improvements in CEM
39.Telecoms software market segmentation
40.Service assurance software features
41.Service assurance sub-segment definitions
42.Service assurance service sector and revenue type definitions
43.Definition of geographical regions
44.About the author and Analysys Mason
45.About the author
46.About Analysys Mason
47.Research from Analysys Mason
48.Consulting from Analysys Mason
List of figures
Figure 1: Service assurance system revenue, worldwide, 2013–2018
Figure 2: Service assurance system revenue by sub-segment, worldwide, 2013–2018
Figure 3: Service assurance system revenue by telecoms service, worldwide, 2013–2018
Figure 4: Service assurance system revenue by region, worldwide, 2013–2018
Figure 5: Probe systems revenue, worldwide, 2013–2018
Figure 6: Probe systems revenue by telecoms service, worldwide, 2013–2018
Figure 7: Probe systems revenue by region, worldwide, 2013–2018
Figure 8: Fault and event management revenue, worldwide, 2013–2018
Figure 9: Fault and event management systems revenue by telecoms service, worldwide, 2013–2018
Figure 10: Fault and event management revenue by region, worldwide, 2013–2018
Figure 11: Service management revenue, worldwide, 2013–2018
Figure 12: Service management revenue by telecoms service, worldwide, 2013–2018
Figure 13: Service management revenue by region, worldwide, 2013–2018
Figure 14: Performance monitoring revenue, worldwide, 2013–2018
Figure 15: Performance monitoring revenue by telecoms service, worldwide, 2013–2018
Figure 16: Performance monitoring revenue by region, worldwide, 2013–2018
Figure 17: Workforce automation revenue, worldwide, 2013–2018
Figure 18: Workforce automation revenue by telecoms service, worldwide, 2013–2018
Figure 19: Workforce automation revenue by region, worldwide, 2013–2018
Figure 20: Share of top-ten markets' LTE connections, by country, 2018
Figure 21: LTE connections by device type and region, 2018
Figure 22: Smartphone connections by region, 2011–2018
Figure 23: Smartphone unit sales by region, 2011–2018
Figure 24: Smartphone users with VoLTE as their default voice service, by region, 2010–2018
Figure 25: Smartphone penetration of VoLTE services, by region, 2010–2018
Figure 26: The customer loyalty curve and different phases of customer experience
Figure 27: Labour savings achieved through efficiency initiatives in call centre and operations groups
Figure 28: Telecoms software market segments
Figure 29: Service assurance software features by sub-segment
Figure 30: Service assurance sub-segment definitions
Figure 31: Service assurance service sector definitions
Figure 32: Service assurance revenue type definition
Figure 33: Regional breakdown used in this report
Contact Clare: [email protected]: (339)-368-6001Intl: +1 339-368-6001
Sematext is a globally distributed organization that builds innovative Cloud and On Premises solutions for performance monitoring, alerting and anomaly detection (SPM), log management and analytics (Logsene), and search analytics (SSA). We also provide Search and Big Data consulting services and offer 24/7 production support for Solr and Elasticsearch.
Mar. 26, 2015 02:15 PM EDT Reads: 1,295
SYS-CON Events announced today that Akana, formerly SOA Software, has been named “Bronze Sponsor” of SYS-CON's 16th International Cloud Expo® New York, which will take place June 9-11, 2015, at the Javits Center in New York City, NY. Akana’s comprehensive suite of API Management, API Security, Integrated SOA Governance, and Cloud Integration solutions helps businesses accelerate digital transformation by securely extending their reach across multiple channels – mobile, cloud and Internet of Thi...
Mar. 26, 2015 02:15 PM EDT Reads: 1,276
To manage complex web services with lots of calls to the cloud, many businesses have invested in Application Performance Management (APM) and Network Performance Management (NPM) tools. Together APM and NPM tools are essential aids in improving a business's infrastructure required to support an effective web experience... but they are missing a critical component - Internet visibility. Internet connectivity has always played a role in customer access to web presence, but in the past few years u...
Mar. 26, 2015 02:00 PM EDT Reads: 4,528
SYS-CON Events announced today that CommVault has been named “Bronze Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY, and the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. A singular vision – a belief in a better way to address current and future data management needs – guides CommVault in the development of Singular In...
Mar. 26, 2015 02:00 PM EDT Reads: 1,356
Cloud is not a commodity. And no matter what you call it, computing doesn’t come out of the sky. It comes from physical hardware inside brick and mortar facilities connected by hundreds of miles of networking cable. And no two clouds are built the same way. SoftLayer gives you the highest performing cloud infrastructure available. One platform that takes data centers around the world that are full of the widest range of cloud computing options, and then integrates and automates everything. J...
Mar. 26, 2015 02:00 PM EDT Reads: 1,433
The speed of software changes in growing and large scale rapid-paced DevOps environments presents a challenge for continuous testing. Many organizations struggle to get this right. Practices that work for small scale continuous testing may not be sufficient as the requirements grow. In his session at DevOps Summit, Marc Hornbeek, Sr. Solutions Architect of DevOps continuous test solutions at Spirent Communications, will explain the best practices of continuous testing at high scale, which is r...
Mar. 26, 2015 02:00 PM EDT Reads: 1,827
F5 Networks introduced software solutions to expand its offerings and simplify service delivery across physical, virtual, and cloud infrastructures. These new, lightweight solutions extend the capabilities of the F5 Synthesis™ framework to allow all applications to receive services – from basic load balancing to more advanced security and optimization capabilities – regardless of where the applications are located. F5® LineRate Point™ Load Balancer provides an application proxy that expands F5’...
Mar. 26, 2015 01:45 PM EDT Reads: 872
SYS-CON Media announced today that @ThingsExpo Blog launched with 7,788 original stories. @ThingsExpo Blog offers top articles, news stories, and blog posts from the world's well-known experts and guarantees better exposure for its authors than any other publication. @ThingsExpo Blog can be bookmarked. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago.
Mar. 26, 2015 01:45 PM EDT Reads: 2,089
In the midst of the widespread popularity and adoption of cloud computing, it seems like everything is being offered “as a Service” these days: Infrastructure? Check. Platform? You bet. Software? Absolutely. Toaster? It’s only a matter of time. With service providers positioning vastly differing offerings under a generic “cloud” umbrella, it’s all too easy to get confused about what’s actually being offered. In his session at 16th Cloud Expo, Kevin Hazard, Director of Digital Content for SoftL...
Mar. 26, 2015 01:00 PM EDT Reads: 1,237
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
Mar. 26, 2015 01:00 PM EDT Reads: 2,818
SYS-CON Events announced today Sematext Group, Inc., a Brooklyn-based Performance Monitoring and Log Management solution provider, will exhibit at SYS-CON's DevOps Summit 2015 New York, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Sematext is a globally distributed organization that builds innovative Cloud and On Premises solutions for performance monitoring, alerting and anomaly detection (SPM), log management and analytics (Logsene), search analytics (S...
Mar. 26, 2015 01:00 PM EDT Reads: 3,263
The WebRTC Summit 2014 New York, to be held June 9-11, 2015, at the Javits Center in New York, NY, announces that its Call for Papers is open. Topics include all aspects of improving IT delivery by eliminating waste through automated business models leveraging cloud technologies. WebRTC Summit is co-located with 16th International Cloud Expo, @ThingsExpo, Big Data Expo, and DevOps Summit.
Mar. 26, 2015 12:45 PM EDT Reads: 914
SYS-CON Events announced today Arista Networks will exhibit at SYS-CON's DevOps Summit 2015 New York, which will take place June 9-11, 2015, at the Javits Center in New York City, NY. Arista Networks was founded to deliver software-driven cloud networking solutions for large data center and computing environments. Arista’s award-winning 10/40/100GbE switches redefine scalability, robustness, and price-performance, with over 3,000 customers and more than three million cloud networking ports depl...
Mar. 26, 2015 12:45 PM EDT Reads: 2,308
The Internet of Things promises to transform businesses (and lives), but navigating the business and technical path to success can be difficult to understand. In his session at @ThingsExpo, Sean Lorenz, Technical Product Manager for Xively at LogMeIn, demonstrated how to approach creating broadly successful connected customer solutions using real world business transformation studies including New England BioLabs and more.
Mar. 26, 2015 12:30 PM EDT Reads: 4,636
SYS-CON Media announced today that 9 out of 10 " most read" DevOps articles are published by @DevOpsSummit Blog. Launched in October 2014, @DevOpsSummit Blog offers top articles, news stories, and blog posts from the world's well-known experts and guarantees better exposure for its authors than any other publication. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dy...
Mar. 26, 2015 12:15 PM EDT Reads: 2,308
The world's leading Cloud event, Cloud Expo has launched Microservices Journal on the SYS-CON.com portal, featuring over 19,000 original articles, news stories, features, and blog entries. DevOps Journal is focused on this critical enterprise IT topic in the world of cloud computing. Microservices Journal offers top articles, news stories, and blog posts from the world's well-known experts and guarantees better exposure for its authors than any other publication. Follow new article posts on T...
Mar. 26, 2015 12:00 PM EDT Reads: 1,171
Getting started is often the hardest part of any project, and converting your data center into a Git Repository is no different. In his session at 16th Cloud Expo, Christopher Gallo, Developer Advocate for SoftLayer, an IBM Company, will discuss some of the more popular configuration management suites, with some practical examples showing off the power of SaltStack. Hopefully, by the end of this presentation, you’ll be ready to stop deploying changes manually and enter the magical world of sof...
Mar. 26, 2015 12:00 PM EDT Reads: 1,188
SYS-CON Events announced today that Site24x7, the cloud infrastructure monitoring service, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Site24x7 is a cloud infrastructure monitoring service that helps monitor the uptime and performance of websites, online applications, servers, mobile websites and custom APIs. The monitoring is done from 50+ locations across the world and from various wireless carr...
Mar. 26, 2015 11:45 AM EDT Reads: 1,493
SYS-CON Events announced today that SafeLogic has been named “Bag Sponsor” of SYS-CON's 16th International Cloud Expo® New York, which will take place June 9-11, 2015, at the Javits Center in New York City, NY. SafeLogic provides security products for applications in mobile and server/appliance environments. SafeLogic’s flagship product CryptoComply is a FIPS 140-2 validated cryptographic engine designed to secure data on servers, workstations, appliances, mobile devices, and in the Cloud....
Mar. 26, 2015 11:00 AM EDT Reads: 1,233
One of the biggest challenges when developing connected devices is identifying user value and delivering it through successful user experiences. In his session at Internet of @ThingsExpo, Mike Kuniavsky, Principal Scientist, Innovation Services at PARC, described an IoT-specific approach to user experience design that combines approaches from interaction design, industrial design and service design to create experiences that go beyond simple connected gadgets to create lasting, multi-device exp...
Mar. 26, 2015 11:00 AM EDT Reads: 4,534