Welcome!

SDN Journal Authors: Esmeralda Swartz, Rex Morrow, Datical, Pat Romanski, Carmen Gonzalez, JP Morgenthal

Related Topics: SOA & WOA, Java, Linux, AJAX & REA, Web 2.0, Big Data Journal

SOA & WOA: Article

Understanding Application Performance on the Network | Part 5

Processing Delays

In Part IV, we wrapped up our discussions on bandwidth, congestion and packet loss. In Part V, we examine the four types of processing delays visible on the network, using the request/reply paradigm we outlined in Part I.

Server Processing (Between Flows)
From the network's perspective, we allocate the time period between the end of a request flow and the beginning of the corresponding reply flow to server processing. Generally speaking, the server doesn't begin processing a request until it has received the entire flow, i.e., the last packet in the request message; similarly, the server doesn't begin sending the reply until it has finished processing the request. We sometimes refer to these delays between flows as "pure" processing delays, distinct from another type of intra-flow processing delay we call starved for data and discuss later. Server processing delays occur as a result of a request message, and therefore always occur within a thread.

Transaction Trace Illustrations
These "pure" server processing delays are generally relatively simple to detect, to understand, and to prove. Transaction Trace's Node Processing table lists all of the observed processing delays for an operation in tabular format; by splitting this table with the Bounce Diagram and highlighting a row of interest, the Bounce Diagram will display the last packet of the request flow and the first packet of the corresponding reply flow, effectively diagramming the measurement.

Use the Node Processing Table split with the Bounce Diagram to illustrate node processing delay

You may also use the Thread Analysis split with the Bounce Diagram; this will provide a view of the request and reply packet flows as well as the processing measurement.

Split the Thread View with the Bounce Diagram to illustrate the request flow, node processing and reply flow

Starved for Data (Sending Node, Within a Flow)
Sometimes, the network interface will be able to transmit data at a rate faster than the sending application can deliver to the TCP socket. For example, a busy ftp server may momentarily interrupt sending a large file because of a disk, memory or CPU bottleneck. We refer to these pauses that occur in the middle of a flow as "starved for data" conditions; there is nothing on the network (no TCP flow control constraint) preventing the request or reply flow from continuing, so the cause must be internal to the sending node. Starved for data bottlenecks occur within a flow (instead of between flows), and are related to the sending node - either the client or server.

Transaction Trace Illustration
These cases can be more difficult to visualize. Since the condition is generally not too common, it is often best to rule out other performance bottlenecks first, before checking for data starvation. When it does occur, the condition has the effect of extending the duration of a request or reply flow, and starved for data delays are included in Transaction Trace's Node Sending measurements. Sort the rate column of the Node Sending Table and split the window with the Bounce Diagram; the Bounce Diagram will illustrate the packets associated with a sending measurement. For those sending measurements where you suspect a starved for data condition, look for idle periods of time where the sending node's flow has been interrupted. Importantly, a starved for data delay will terminate with the transmission of a data packet that resumes the sender's flow, not a TCP ACK from the receiver that might suggest a TCP or application window constraint.

The Node Sending table is split with the Bounce Diagram to help illustrate Starved for Data conditions; note the pause in transmission that resumes independent of any TCP ACK.

Client Processing (Between Flows)
From the network's perspective, we allocate the time period between the end of a reply flow and the beginning of the next request flow to client processing. Generally speaking, the client cannot begin processing a reply until it has received the entire reply flow, i.e., the last packet of the reply message; similarly, the client doesn't begin sending the next (new) request until it has completed processing the reply. (This correlation generally applies to request/reply flows on the same TCP connection.)

Transaction Trace Illustrations
Similar to server processing delays, client delays are relatively simple to understand. In most cases, client delays occur between threads; in other words, after one thread has completed but before the next thread begins. For tasks with thread-level decodes, Transaction Trace's Thread Analysis Gantt chart view can illustrate these delays well.

Gaps between threads are associated with client processing delays

Discounting Client Processing
Note that we assume strict adherence to the definition of "operation" here; click to screen update. If the trace has captured multiple steps - say the user navigates through a series of operations - then the user "think time" between steps will appear as client processing delay, with corresponding gaps between threads. You may still use these multi-step tasks for analysis, remembering to discount client processing delays. Alternatively, you can save each step as a separate task by selecting a sequence of threads from the Thread table.

For more network strategies, click here for the full article.

More Stories By Gary Kaiser

Gary Kaiser is a Subject Matter Expert in Network Performance Analysis at Compuware APM. He has global field enablement responsibilities for performance monitoring and analysis solutions embracing emerging and strategic technologies, including WAN optimization, thin client infrastructures, network forensics, and a unique performance management maturity methodology. He is also a co-inventor of multiple analysis features, and continues to champion the value of software-enabled expert network analysis.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@CloudExpo Stories
SYS-CON Events announced today that SOA Software, an API management leader, will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. SOA Software is a leading provider of API Management and SOA Governance products that equip business to deliver APIs and SOA together to drive their company to meet its business strategy quickly and effectively. SOA Software’s technology helps businesses to accel...
Samsung VP Jacopo Lenzi, who headed the company's recent SmartThings acquisition under the auspices of Samsung's Open Innovaction Center (OIC), answered a few questions we had about the deal. This interview was in conjunction with our interview with SmartThings CEO Alex Hawkinson. IoT Journal: SmartThings was developed in an open, standards-agnostic platform, and will now be part of Samsung's Open Innovation Center. Can you elaborate on your commitment to keep the platform open? Jacopo Lenzi: S...
How do APIs and IoT relate? The answer is not as simple as merely adding an API on top of a dumb device, but rather about understanding the architectural patterns for implementing an IoT fabric. There are typically two or three trends: Exposing the device to a management framework Exposing that management framework to a business centric logic • Exposing that business layer and data to end users. This last trend is the IoT stack, which involves a new shift in the separation of what stuff hap...
SYS-CON Events announced today that Utimaco will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Utimaco is a leading manufacturer of hardware based security solutions that provide the root of trust to keep cryptographic keys safe, secure critical digital infrastructures and protect high value data assets. Only Utimaco delivers a general-purpose hardware security module (HSM) as a customiz...
Almost everyone sees the potential of Internet of Things but how can businesses truly unlock that potential. The key will be in the ability to discover business insight in the midst of an ocean of Big Data generated from billions of embedded devices via Systems of Discover. Businesses will also need to ensure that they can sustain that insight by leveraging the cloud for global reach, scale and elasticity.
SYS-CON Events announced today that ElasticBox is holding a Hackathon at DevOps Summit, November 6 from 12 pm -4 pm at the Santa Clara Convention Center in Santa Clara, CA. You can enter as an individual or team of up to 10 developers. A New Star Is Born Every Month! All completed ElasticBoxes will then be sent to a judging panel - 12 winners will be featured on the ElasticBox website in 2015. All entrants will receive five full enterprise licenses for one year + ElasticBox headphones + Elasti...
Once the decision has been made to move part or all of a workload to the cloud, a methodology for selecting that workload needs to be established. How do you move to the cloud? What does the discovery, assessment and planning look like? What workloads make sense? Which cloud model makes sense for each workload? What are the considerations for how to select the right cloud model? And how does that fit in with the overall IT tranformation? In his session at 15th Cloud Expo, John Hatem, head of V...
Cloud services are the newest tool in the arsenal of IT products in the market today. These cloud services integrate process and tools. In order to use these products effectively, organizations must have a good understanding of themselves and their business requirements. In his session at 15th Cloud Expo, Brian Lewis, Principal Architect at Verizon Cloud, will outline key areas of organizational focus, and how to formalize an actionable plan when migrating applications and internal services to...
SAP is delivering break-through innovation combined with fantastic user experience powered by the market-leading in-memory technology, SAP HANA. In his General Session at 15th Cloud Expo, Thorsten Leiduck, VP ISVs & Digital Commerce, SAP, will discuss how SAP and partners provide cloud and hybrid cloud solutions as well as real-time Big Data offerings that help companies of all sizes and industries run better. SAP launched an application challenge to award the most innovative SAP HANA and SAP ...
Ixia develops amazing products so its customers can connect the world. Ixia helps its customers provide an always-on user experience through fast, secure delivery of dynamic connected technologies and services. Through actionable insights that accelerate and secure application and service delivery, Ixia's customers benefit from faster time to market, optimized application performance and higher-quality deployments.
SYS-CON Events announced today that Calm.io has been named “Bronze Sponsor” of DevOps Summit Silicon Valley, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Calm.io is a cloud orchestration platform for AWS, vCenter, OpenStack, or bare metal, that runs your CL tools puppet, Chef, shell, git, Jenkins, nagios, and will soon support New Relic and Docker. It can run hosted, or on premise and provides VM automation / expiry, self-service portals,...
In her General Session at 15th Cloud Expo, Anne Plese, Senior Consultant, Cloud Product Marketing, at Verizon Enterprise, will focus on finding the right mix of renting vs. buying Oracle capacity to scale to meet business demands, and offer validated Oracle database TCO models for Oracle development and testing environments. Anne Plese is a marketing and technology enthusiast/realist with over 19+ years in high tech. At Verizon Enterprise, she focuses on driving growth for the Verizon Cloud pla...
SYS-CON Events announced today that Aria Systems, the recurring revenue expert, has been named "Bronze Sponsor" of SYS-CON's 15th International Cloud Expo®, which will take place on November 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Aria Systems helps leading businesses connect their customers with the products and services they love. Industry leaders like Pitney Bowes, Experian, AAA NCNU, VMware, HootSuite and many others choose Aria to power their recurring revenue bu...
The Internet of Things (IoT) is going to require a new way of thinking and of developing software for speed, security and innovation. This requires IT leaders to balance business as usual while anticipating for the next market and technology trends. Cloud provides the right IT asset portfolio to help today’s IT leaders manage the old and prepare for the new. Today the cloud conversation is evolving from private and public to hybrid. This session will provide use cases and insights to reinforce t...
As Platform as a Service (PaaS) matures as a category, developers should have the ability to use the programming language of their choice to build applications and have access to a wide array of services. Bluemix is IBM's open cloud development platform that enables users to easily build cloud-based, creative mobile and web applications without having to spend large amounts of time and resources on configuring infrastructure and multiple software licenses. In this track, you will learn about the...
Blue Box has closed a $10 million Series B financing. The round was led by a strategic investor and included participation from prior investors including Voyager Capital and Founders Collective, as well as the Blue Box executive team. This round follows a $4.3 million Series A closed in December of 2012 and led by Voyager Capital. In May of this year, the company announced general availability of its private cloud as a service offering, Blue Box Cloud. Since that release, the company has dem...
SYS-CON Events announced today that Verizon has been named "Gold Sponsor" of SYS-CON's 15th International Cloud Expo®, which will take place on November 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Verizon Enterprise Solutions creates global connections that generate growth, drive business innovation and move society forward. With industry-specific solutions and a full range of global wholesale offerings provided over the company's secure mobility, cloud, strategic network...
SimpleECM is the only platform to offer a powerful combination of enterprise content management (ECM) services, capture solutions, and third-party business services providing simplified integrations and workflow development for solution providers. SimpleECM is opening the market to businesses of all sizes by reinventing the delivery of ECM services. Our APIs make the development of ECM services simple with the use of familiar technologies for a frictionless integration directly into web applicat...
The only place to be June 9-11 is Cloud Expo & @ThingsExpo 2015 East at the Javits Center in New York City. Join us there as delegates from all over the world come to listen to and engage with speakers & sponsors from the leading Cloud Computing, IoT & Big Data companies. Cloud Expo & @ThingsExpo are the leading events covering the booming market of Cloud Computing, IoT & Big Data for the enterprise. Speakers from all over the world will be hand-picked for their ability to explore the economic...
Cloudwick, the leading big data DevOps service and solution provider to the Fortune 1000, announced Big Loop, its multi-vendor operations platform. Cloudwick Big Loop creates greater collaboration between Fortune 1000 IT staff, developers and their database management systems as well as big data vendors. This allows customers to comprehensively manage and oversee their entire infrastructure, which leads to more successful production cluster operations, and scale-out. Cloudwick Big Loop supports ...