|By Archie Hendryx||
|June 27, 2014 08:00 AM EDT||
Archie Hendryx looks at the benefits and challenges of managing multiple IT components through a single support solution
Many public sector organisations are not changing their ICT legacy systems. As a result, they face increasing number of inefficiencies and challenges. These issues can nevertheless be overcome, and performance increased, by managing these legacy systems within a converged infrastructural environment. This approach can also reduce the risks associated with legacy systems, such as security, missing functionality, increased complexity and operational expenditure.
Converged infrastructure simplifies support as it packages multiple IT components from different vendors into one single, optimised computing solution. So it offers end-to-end support unlike reference architectures, which require organisations to deal with a multitude of disparate vendors to gain support. Converged infrastructure removes the need to manage multiple upgrade cycles, offers pre-tested interoperability and release management resources. It enables organisations to centralize the management of IT resources.
A converged infrastructure has pre-configured and pre-tested configurations while reference architectures follow certain guidelines. Converged infrastructures tend to have defined scalability. Reference architectures are completely flexible but they have no defined performance boundaries, making it less predictable than a converged infrastructure.
The components of a converged infrastructure include servers, data storage devices, networking equipment, software for IT infrastructure management, automation and orchestration. A converged infrastructure can be used as a platform for private, hybrid and public cloud computing services: e.g. infrastructure-as-a-service (IaaS), platform-as-a-service (PaaS) and software-as-a-service (SaaS).
The journey towards operating converged infrastructure should begin by establishing a business case: both technical and commercial goals and objectives such as the ability to deploy new products and services to market much faster than a traditional IT model all so often permits. Reliability, data security and a reduction in infrastructural complexity will no doubt be at the core of your proposition. There may be a number of other factors in play, and many of these could point you towards developing a converged cloud infrastructure because it delivers efficiency, reduces complexity without reducing security.
Tips to improve performance
1. Restructure your complex and disparate IT technology-focused silos to a centralised, streamlined and service-oriented converged infrastructure team that will be able to do a lot more a lot quicker. Traditional designs are based on in house and siloed expertise that inevitably introduce risk as success depends on this expertise being shared and correlated between teams prior to building the infrastructure.
Speed to deployment and agility is a key factor with converged infrastructure where new project rollouts can be reduced from months to days. To enhance this, a model that includes a capacity on demand buffer model should be looked at. This enables the public sector to have additional inventory installed in their converged infrastructure for unplanned growth and projects, where the payment of such inventory is only made once it's consumed. This consequently reduces project delivery times drastically.
Another key factor is the support model, which should provide a single and seamless model. Instead of a dial in number that ultimately sends you to various departments for all the infrastructure components, the support model should be set up to manage and maintain the single product, namely the converged infrastructure. This will consequently reduce the mean time to resolution for the public sector considerably if and when any issues arise.
2. Prepare for simplified operations. Converged infrastructure offers the opportunity to simplify and centrally monitor your workloads and capacity management as well as application performance.
3. Look to fully virtualise your environment. Converged infrastructures can enable you to immediately consolidate and virtualise your workloads. This provides the flexibility to seamlessly move resources from one virtual machine to another and also avoid vendor lock in should you decide to move to another platform at a later date. Legacy systems can often cause headaches, but with a converged cloud infrastructure an opportunity arises to gain a highly virtualised, optimised, secure and a highly available but also stable platform that will improve performance while enhancing existing services.
4. Plan for data protection. Accidental data loss is perceived as the biggest security threat to public sector organisations so a backup and recovery solution that comes pretested and pre-integrated with your converged infrastructure should be a serious consideration.
5. Prepare to streamline your security policies. Converged Infrastructures offer the ability to enhance security controls and increase compliance while still offering the benefits associated with cloud. For example instead of complex and costly deployments of physical security infrastructure, virtualised appliances and enterprise software security suites offer the same features but with the added agility of being virtualised.
6. Implement a disaster recovery solution. Converged infrastructures offer the ability to quickly standardise the platform specifications between two sites as well as shift away from complex, convoluted and manual failover methods. With pretested and pre-integrated disaster recovery and avoidance solutions, failover and failback processes can be automated tasks that mitigate risk and reduce OPEX costs being introduced when protecting against a disaster.
7. Initiate a private cloud strategy. A converged infrastructure removes a lot of the infrastructure challenges associated with deploying a private cloud and offers a standardised and optimised platform that can allow you to focus on designing service catalogues, blueprints, chargeback, billing, approval processes etc. By implementing an integrated self-service provisioning model, the converged infrastructure enables a Private Cloud to be quickly deployed allowing workloads and resources to be provisioned and allocated in minutes.
8. Include a strategy to accommodate a software defined data centre (SDDC) approach. Converged infrastructure offerings are already incorporating solutions that enable a SDDC that consequently help free up even more administration time and resources. SDDC extends the benefits of virtualisation by incorporating orchestration, automation and management to core components enabling IT admin to become proactive and subsequently innovative.
Additionally the load sharing and balancing of resources within converged infrastructures and SDDC models allows for higher efficiency and utilisation as well as streamlined infrastructure scalability enabling the business to meet future and unplanned demands in a seamless manner.
The higher availability and testable disaster recovery solutions also allow the business to safeguard against the unnecessary costs and fines associated with unplanned downtime. Ultimately the streamlining of manual and complex processes into functions that are automated and orchestrated allows the business to focus on new initiatives and application delivery and consequently forget about the infrastructure that supports them.
9. Establish new internal architectural and compliance standards that cater for converged infrastructure. Instead of having to design, document and adhere to standards for every single component within a traditional infrastructure, converged infrastructures are a comprehensive product. This simplifies internal processes considerably as the standardisation, design, integration, security, availability, support and maintenance of converged infrastructures are already catered for by the vendor.
A converged infrastructure should incorporate a release certification matrix that validates all of the patches, maintenance and upgrades of all of the product's components throughout its lifecycle. To ensure this compliance an API that can scan, validate, present and monitor the infrastructure as a whole is a necessity. Unless a converged infrastructure includes this it ultimately remains a well-marketed collection of components that will offer little if any advantage over a traditional infrastructure.
Furthermore the converged infrastructure offering should include quality assurance that fully tests and validates all software updates for security and availability vulnerabilities consequently reducing ongoing risks. This will allow public sector organisations to extend their capabilities by integrating additional security and compliance controls to meet their objectives. The key here is that security and high availability is built in at the outset rather than added as an afterthought, ensuring the confidentiality, integrity and availability of the business infrastructure.
10. Simplify process management. Change management, incident management, asset management etc. are all processes that can be significantly simplified with a converged infrastructure offering and in most cases automated. For example asset management becomes simplified in that the configuration management database input now replaces thousands of complex components with a single entity that has all of its components supported by a single vendor as a single product. Additionally monitoring, alerting, logging, maintenance, patching and upgrading procedures can all be automated with converged infrastructure, mitigating the risk associated with manual tasks.
With traditional deployments you need to keep patches and firmware up to date with multiple vendors, components and devices which requires internal IT to assess the criticality of each patch and relevance to each platform as well as validate firmware compatibility with other components. This requires costly mirrored Production Test Labs and then also having rollback mechanisms if there are any issues.
Coupled with these risks, the multiple vendors needed to support a traditional infrastructure lead to prolonged resolution times when issues occur. Logging a support call for a traditional infrastructure first needs the identification of who is responsible: this might be the storage vendor, the networking company, the hypervisor or the server manufacturer.
Archie Hendryx is Principal vArchitect at converged infrastructure supplier VCE
Original article taken from Public Technology Magazine.
SYS-CON Events announced today that DataClear Inc. will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. The DataClear ‘BlackBox’ is the only solution that moves your PC, browsing and data out of the United States and away from prying (and spying) eyes. Its solution automatically builds you a clean, on-demand, virus free, new virtual cloud based PC outside of the United States, and wipes it clean...
Aug. 30, 2015 11:45 PM EDT Reads: 393
Too often with compelling new technologies market participants become overly enamored with that attractiveness of the technology and neglect underlying business drivers. This tendency, what some call the “newest shiny object syndrome,” is understandable given that virtually all of us are heavily engaged in technology. But it is also mistaken. Without concrete business cases driving its deployment, IoT, like many other technologies before it, will fade into obscurity.
Aug. 30, 2015 10:00 PM EDT Reads: 347
Any Ops team trying to support a company in today’s cloud-connected world knows that a new way of thinking is required – one just as dramatic than the shift from Ops to DevOps. The diversity of modern operations requires teams to focus their impact on breadth vs. depth. In his session at DevOps Summit, Adam Serediuk, Director of Operations at xMatters, Inc., will discuss the strategic requirements of evolving from Ops to DevOps, and why modern Operations has begun leveraging the “NoOps” approa...
Aug. 30, 2015 06:45 PM EDT Reads: 370
SYS-CON Events announced today that G2G3 will exhibit at SYS-CON's @DevOpsSummit Silicon Valley, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Based on a collective appreciation for user experience, design, and technology, G2G3 is uniquely qualified and motivated to redefine how organizations and people engage in an increasingly digital world.
Aug. 30, 2015 05:00 PM EDT Reads: 464
This Enterprise Strategy Group lab validation report of the NEC Express5800/R320 server with Intel® Xeon® processor presents the benefits of 99.999% uptime NEC fault-tolerant servers that lower overall virtualized server total cost of ownership. This report also includes survey data on the significant costs associated with system outages impacting enterprise and web applications. Click Here to Download Report Now!
Aug. 30, 2015 01:30 PM EDT Reads: 190
SYS-CON Events announced today that Micron Technology, Inc., a global leader in advanced semiconductor systems, will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Micron’s broad portfolio of high-performance memory technologies – including DRAM, NAND and NOR Flash – is the basis for solid state drives, modules, multichip packages and other system solutions. Backed by more than 35 years of tech...
Aug. 30, 2015 01:30 PM EDT Reads: 222
SYS-CON Events announced today that Pythian, a global IT services company specializing in helping companies leverage disruptive technologies to optimize revenue-generating systems, has been named “Bronze Sponsor” of SYS-CON's 17th Cloud Expo, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Founded in 1997, Pythian is a global IT services company that helps companies compete by adopting disruptive technologies such as cloud, Big Data, advance...
Aug. 30, 2015 01:00 PM EDT Reads: 286
Introducing Containers & Microservices Bootcamp at @CloudExpo Silicon Valley | #Containers #Microservices
SYS-CON Events announced today the Containers & Microservices Bootcamp, being held November 3-4, 2015, in conjunction with 17th Cloud Expo, @ThingsExpo, and @DevOpsSummit at the Santa Clara Convention Center in Santa Clara, CA. This is your chance to get started with the latest technology in the industry. Combined with real-world scenarios and use cases, the Containers and Microservices Bootcamp, led by Janakiram MSV, a Microsoft Regional Director, will include presentations as well as hands-on...
Aug. 30, 2015 12:00 PM EDT Reads: 271
Cloud and datacenter migration innovator AppZero has joined the Microsoft Enterprise Cloud Alliance Program. AppZero is a fast, flexible way to move Windows Server applications from any source machine – physical or virtual – to any destination server, in any cloud or datacenter, using its patented container technology. AppZero’s container is also called a Virtual Application Appliance (VAA). To facilitate Microsoft Azure onboarding, AppZero has two purpose-built offerings: AppZero SP for Azure,...
Aug. 30, 2015 11:00 AM EDT Reads: 174
SYS-CON Events announced today that HPM Networks will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. For 20 years, HPM Networks has been integrating technology solutions that solve complex business challenges. HPM Networks has designed solutions for both SMB and enterprise customers throughout the San Francisco Bay Area.
Aug. 30, 2015 10:30 AM EDT Reads: 873
Organizations from small to large are increasingly adopting cloud solutions to deliver essential business services at a much lower cost. According to cyber security experts, the frequency and severity of cyber-attacks are on the rise, causing alarm to businesses and customers across a variety of industries. To defend against exploits like these, a company must adopt a comprehensive security defense strategy that is designed for their business. In 2015, organizations such as United Airlines, Sony...
Aug. 30, 2015 10:30 AM EDT Reads: 437
Red Hat is investing in Tesora, the number one contributor to OpenStack Trove Database as a Service (DBaaS) also ranked among the top 20 companies contributing to OpenStack overall. Tesora, the company bringing OpenStack Trove Database as a Service (DBaaS) to the enterprise, has announced that Red Hat and others have invested in the company as a part of Tesora's latest funding round. The funding agreement expands on the ongoing collaboration between Tesora and Red Hat, which dates back to Febr...
Aug. 30, 2015 10:00 AM EDT Reads: 341
IBM’s Blue Box Cloud, powered by OpenStack, is now available in any of IBM’s globally integrated cloud data centers running SoftLayer infrastructure. Less than 90 days after its acquisition of Blue Box, IBM has integrated its Blue Box Cloud Dedicated private-cloud-as-a-service into its broader portfolio of OpenStack® based solutions. The announcement, made today at the OpenStack Silicon Valley event, further highlights IBM’s continued support to deliver OpenStack solutions across all cloud depl...
Aug. 30, 2015 10:00 AM EDT Reads: 236
With the proliferation of connected devices underpinning new Internet of Things systems, Brandon Schulz, Director of Luxoft IoT – Retail, will be looking at the transformation of the retail customer experience in brick and mortar stores in his session at @ThingsExpo. Questions he will address include: Will beacons drop to the wayside like QR codes, or be a proximity-based profit driver? How will the customer experience change in stores of all types when everything can be instrumented and a...
Aug. 30, 2015 09:15 AM EDT Reads: 443
Through WebRTC, audio and video communications are being embedded more easily than ever into applications, helping carriers, enterprises and independent software vendors deliver greater functionality to their end users. With today’s business world increasingly focused on outcomes, users’ growing calls for ease of use, and businesses craving smarter, tighter integration, what’s the next step in delivering a richer, more immersive experience? That richer, more fully integrated experience comes ab...
Aug. 30, 2015 09:15 AM EDT Reads: 619
Culture is the most important ingredient of DevOps. The challenge for most organizations is defining and communicating a vision of beneficial DevOps culture for their organizations, and then facilitating the changes needed to achieve that. Often this comes down to an ability to provide true leadership. As a CIO, are your direct reports IT managers or are they IT leaders? The hard truth is that many IT managers have risen through the ranks based on their technical skills, not their leadership ab...
Aug. 30, 2015 08:45 AM EDT Reads: 343
WSM International, the pioneer and leader in server migration services, has announced an agreement with WHOA.com, a leader in providing secure public, private and hybrid cloud computing services. Under terms of the agreement, WSM will provide migration services to WHOA.com customers to relocate some or all of their applications, digital assets, and other computing workloads to WHOA.com enterprise-class, secure cloud infrastructure. The migration services include detailed evaluation and planning...
Aug. 30, 2015 08:45 AM EDT Reads: 164
In today's digital world, change is the one constant. Disruptive innovations like cloud, mobility, social media, and the Internet of Things have reshaped the market and set new standards in customer expectations. To remain competitive, businesses must tap the potential of emerging technologies and markets through the rapid release of new products and services. However, the rigid and siloed structures of traditional IT platforms and processes are slowing them down – resulting in lengthy delivery ...
Aug. 30, 2015 08:45 AM EDT Reads: 581
The Internet of Things (IoT) is about the digitization of physical assets including sensors, devices, machines, gateways, and the network. It creates possibilities for significant value creation and new revenue generating business models via data democratization and ubiquitous analytics across IoT networks. The explosion of data in all forms in IoT requires a more robust and broader lens in order to enable smarter timely actions and better outcomes. Business operations become the key driver of I...
Aug. 30, 2015 08:30 AM EDT Reads: 397
U.S. companies are desperately trying to recruit and hire skilled software engineers and developers, but there is simply not enough quality talent to go around. Tiempo Development is a nearshore software development company. Our headquarters are in AZ, but we are a pioneer and leader in outsourcing to Mexico, based on our three software development centers there. We have a proven process and we are experts at providing our customers with powerful solutions. We transform ideas into reality.
Aug. 30, 2015 06:45 AM EDT Reads: 528