|By Andrew Hillier||
|March 15, 2014 09:15 AM EDT||
Virtualized and private cloud infrastructures are all about sharing resources - compute, storage and network. Optimizing these environments comes down to the ability to properly balance capacity supply and application demand. In practical terms, this means allocating the right amount of resources and putting workloads in the right places. These decisions are critical to ensuring performance, compliance and cost control.
Yet most organizations are using antiquated methods such as home-grown spreadsheets and best guesses to determine which infrastructure to host workloads on and how much capacity to allocate. Not only do these approaches hinder operational agility, but as hosting decisions become more and more complex, they are downright dangerous. The typical strategy employed to stave off risk is to over-provision infrastructure, and the thinking behind this is that having an excess of capacity on hand will ensure that enough resource is available to avoid any performance problems. This is not only expensive, but it actually doesn't prevent key operational issues and many of the performance and compliance issues that are caused by incorrectly combining workloads.
In essence, this management challenge is the same one faced by hotel operators. Hoteliers need to constantly align guest demands with hotel resources and amenities. A hotel could not operate without a reservation system to manage resource availability and match that with guest needs, and yet this is exactly how companies manage their virtual and internal cloud environments. Imagine if a hotel didn't have the operational control provided by their reservation system, and was constantly forced to build more rooms than necessary in order to meet "potential" guest demands, rather than basing their decision on an actual profile of historical and predicted demand. Or if they put clients in rooms without enough beds or required amenities. This should start sounding familiar to anyone who has managed a production virtual environment.
Hotels have had the luxury of a long history to refine their operations, and by using reservations systems to properly place guests and manage current and future bookings, they have gained a complete picture of available resources at any point in time. In doing so, they have optimized their ability to plan for and leverage available capacity, achieving the right balance between supply and demand.
Why Workload Routing and Reservations are Important
By applying the same principles used to manage a hotel's available capacity to their own operations, IT organizations can significantly reduce risk and cost while ensuring service levels in virtual and cloud infrastructures. There are five reasons why the process of workload routing and capacity reservation must become a core, automated component of IT planning and management:
1. Complexity of the Hosting Decision
Hosting decisions are all about optimally aligning supply with demand. However, this is very complex in modern infrastructures, where capabilities can vary widely, and the requirements of the workloads may have a significant impact on what can go where. To make the optimal decision, there are three important questions that must be asked:
- Do the infrastructure capabilities satisfy the workload requirements? This is commonly referred to as "fit for purpose," and is required to determine whether the hosting environment is suitable for the kind of workload being hosted. This question has not always been top of mind in the past, as the typical process to deploy new applications has been to procure new infrastructure with very detailed specifications. But the increasing use of shared environments is changing this, and understanding the specifications of the currently running hosting environments is critical. Unfortunately, early virtual environments tended to be one-size-fits-all, and early internal clouds tended to focus on dev/test workloads, so fit for purpose decisions rarely extended beyond ensuring the environment has the right CPU architecture.
- Will the workloads fit? While the fit for purpose analysis is concerned with whether a target environment has the right kind of capacity, this aspect of making hosting decisions is concerned with whether there is sufficient free capacity to host the workloads. This is a more traditional capacity problem, but with a twist, as virtual and cloud environments are by nature shared environments, and the capacity equation is multi-dimensional. Resources such as CPU, memory, disk, I/O, network I/O, storage capacity, etc., must be considered, as well as looking at the levels and patterns of activity to ensure that the new workloads are "dovetailing" with the existing ones. Furthermore, any analysis of capacity must also ensure that the workload will fit at the point in time it will be deployed and it must continue to fit beyond that time.
- What is the relative cost? While fit and suitability are critical to where to host a workload, in a tiebreaker the main issue becomes relative cost. While many organizations are still not sophisticated enough to have an accurate chargeback model in place, a more precise way to determine cost may be to consider the relative cost of hosting a workload as a function of policy and placement.
2. Capacity Supply and Application Demand are Dynamic
Nothing stands still in virtualized IT environments, and any decisions must be made in the context of ever-changing technologies, hardware specs, service catalogs, application requirements and workloads. This is becoming even more prevalent in the age of the software-defined data center.
Because of this, capacity must be viewed as a pipeline, with inbound demands, inbound supply side capacity, outbound demands and decommissioned capacity all being part of the natural flow of activity. Handling this flow is a key to achieving agility, which is a goal in the current breed of virtual and cloud hosting infrastructure. The ability to efficiently react to changing needs is critical, and the lack of agility in legacy environments is really a reflection of the fact that previous approaches did not operate as a pipeline. If it currently takes two to three months to get capacity, then it is a clear indication that there is no pipeline in place.
3. Meeting Your Customers Expectations
Application owners today have expectations that capacity will be available when required, so it's necessary for IT to have a way to hold capacity for planned workload placements to be available on the date of deployment (like advance booking a hotel room).
Sometimes the concept of a capacity reservation is equated with the draw-down on a pool of resources or a quota that has been assigned to a consumer or internal group. This is dangerous, as it simply ensures that a specific amount of resources will not be exceeded, and does not guarantee that actual resources will be available. This is analogous to getting a coupon from a store that says "limit 10 per customer" - it in no way guarantees that there will be any product left on the shelf. Organizations should beware of these types of reservations, as they can give a false sense of security.
Capacity reservations are extremely useful to those managing the infrastructure capacity. They provide an accurate model of the pipeline of demand, which allows for much more efficient, accurate and timely purchasing decisions. Simply put, less idle capacity needs to be left on the floor. It also allows infrastructure to be managed as a portfolio, and if a certain mix of resources is needed to satisfy the overall supply and demand balance (such as buying servers with more memory), then procurement can factor this in.
4. Even Self-Service Needs Reservations
Self-service can create a highly volatile demand pipeline. But a bigger issue with self-service models is the way organizations perceive them. Many early cloud implementations focus on dev/test users or more grid-type workloads, and the entire approach to delivering capacity takes on a last-minute, unplanned flavor. But these are not the only kinds of workloads - or even the most common - and for a cloud to become a true "next-generation" hosting platform it must also support enterprise applications and proper release planning processes.
The heart of the issue is a tendency for organizations to equate self-service with instant provisioning. Although instant provisioning is useful for dev/test, grid and other horizontal scaling scenarios, it is not the only approach. For example, an online hotel reservation site provides self-service access to hotel rooms, but these rooms are not often being booked for that night. For business trips, conferences and even vacations, you book ahead. The same process must be put into place for hosting workloads.
Rather than narrowly defining self-service as the immediate provisioning of capacity, it is better to focus on the intelligent provisioning of capacity, which may or may not be immediate. For enterprise workloads with proper planning cycles and typical lead times, reservations are far more important than instant provisioning. And deciding where the application should be hosted in the first place is a solution critical decision that is often overlooked. Unless an organization has only one hosting environment, the importance (and difficulty) of this should not be underestimated.
5. Demand Is Global
There is a huge benefit to thinking big when it comes to making hosting decisions. The long-term trend will undoubtedly be to start thinking beyond the four walls of an organization and make broader hosting decisions that include external cloud providers, outsourcing models and other potential avenues of efficiency. But the use of external capacity is still a distant roadmap item in many IT organizations, and the current focus tends to be on making the best use of existing capacity and purchasing dollars.
Operating in scale also allows certain assumptions to be challenged, such as the requirement for an application to be hosted at a specific geographical location. Geographical constraints should be fully understood and properly identified, and not simply assumed based on past activity or server-hugging paranoia. Some workloads do have specific jurisdictional constraints, compliance requirements or latency sensitivities, but many have a significant amount of leeway in this regard, and to constrain them unnecessarily ties up expensive data center resources.
Unfortunately, the manual processes and spreadsheet-based approaches in use in many organizations are simply not capable of operating at the necessary scale, and cannot properly model the true requirements and constraints of a workload. This not only means that decisions are made in an overly narrow context, but that the decisions that are made are likely wrong.
Moving Past Your "Gut"
Hosting decisions are far too important to be left to simplistic, best-efforts approaches. Where a workload is placed and how resources are assigned to it is likely the most important factor in operational efficiency and safety, and is even more critical as organizations consider cloud hosting models. These decisions must be driven by the true requirements of the applications, the capabilities of the infrastructure, the policies in force and the pipeline of activity. They should be made in the context of the global picture, where all supply and demand can be considered and all hosting assumptions challenged. And they should be made in software, not brains, so they are repeatable, accurate and can drive automation.
Struggling to keep up with increasing application demand? Learn how Platform as a Service (PaaS) can streamline application development processes and make resource management easy.
Apr. 28, 2016 07:30 PM EDT Reads: 1,896
New Relic, Inc. has announced a set of new features across the New Relic Software Analytics Cloud that offer IT operations teams increased visibility, and the ability to diagnose and resolve performance problems quickly. The new features further IT operations teams’ ability to leverage data and analytics, as well as drive collaboration and a common, shared understanding between teams. Software teams are under pressure to resolve performance issues quickly and improve availability, as the comple...
Apr. 28, 2016 07:15 PM EDT Reads: 2,321
The IoT has the potential to create a renaissance of manufacturing in the US and elsewhere. In his session at 18th Cloud Expo, Florent Solt, CTO and chief architect of Netvibes, will discuss how the expected exponential increase in the amount of data that will be processed, transported, stored, and accessed means there will be a huge demand for smart technologies to deliver it. Florent Solt is the CTO and chief architect of Netvibes. Prior to joining Netvibes in 2007, he co-founded Rift Technol...
Apr. 28, 2016 07:00 PM EDT Reads: 1,429
SYS-CON Events announced today that Enzu, a leading provider of cloud hosting solutions, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Enzu’s mission is to be the leading provider of enterprise cloud solutions worldwide. Enzu enables online businesses to use its IT infrastructure to their competitive advantage. By offering a suite of proven hosting and management services, Enzu wants companies to foc...
Apr. 28, 2016 05:30 PM EDT Reads: 741
[session] Don’t Forget the Ops: Build Operations into Your Cloud By @BMCSoftware | @CloudExpo #Cloud
Many private cloud projects were built to deliver self-service access to development and test resources. While those clouds delivered faster access to resources, they lacked visibility, control and security needed for production deployments. In their session at 18th Cloud Expo, Steve Anderson, Product Manager at BMC Software, and Rick Lefort, Principal Technical Marketing Consultant at BMC Software, will discuss how a cloud designed for production operations not only helps accelerate developer...
Apr. 28, 2016 05:00 PM EDT Reads: 955
Join IBM June 8 at 18th Cloud Expo at the Javits Center in New York City, NY, and learn how to innovate like a startup and scale for the enterprise. You need to deliver quality applications faster and cheaper, attract and retain customers with an engaging experience across devices, and seamlessly integrate your enterprise systems. And you can't take 12 months to do it.
Apr. 28, 2016 04:45 PM EDT Reads: 1,685
This is not a small hotel event. It is also not a big vendor party where politicians and entertainers are more important than real content. This is Cloud Expo, the world's longest-running conference and exhibition focused on Cloud Computing and all that it entails. If you want serious presentations and valuable insight about Cloud Computing for three straight days, then register now for Cloud Expo.
Apr. 28, 2016 04:30 PM EDT Reads: 1,581
The proper isolation of resources is essential for multi-tenant environments. The traditional approach to isolate resources is, however, rather heavyweight. In his session at 18th Cloud Expo, Igor Drobiazko, co-founder of elastic.io, will draw upon their own experience with operating a Docker container-based infrastructure on a large scale and present a lightweight solution for resource isolation using microservices. He will also discuss the implementation of microservices in data and applicat...
Apr. 28, 2016 04:00 PM EDT Reads: 1,600
Based on the open source Cloud Foundry technology, IBM Bluemix is an open-standard, cloud-based platform for building, managing, and running applications of all types such as web, mobile, Big Data, and new smart devices. Bluemix abstracts and hides most of the complexities that are associated with hosting and managing cloud-based applications. As an application developer, you can focus on developing your application without having to manage the infrastructure that is required to host it. For mob...
Apr. 28, 2016 04:00 PM EDT Reads: 913
As you respond to increasing requests for new analytics, you need fast and flexible technology in your arsenal so that you can deploy the right workload to the right platform for the need at hand. Do you need self-service and fast time to value? Do you have data and application control and privacy needs, along with strict SLAs to meet? IBM dashDB™ is data warehouse technology powered by in-memory computing and in-database analytics that are designed for fast results, scalability and more.
Apr. 28, 2016 03:30 PM EDT Reads: 1,485
Machine Learning helps make complex systems more efficient. By applying advanced Machine Learning techniques such as Cognitive Fingerprinting, wind project operators can utilize these tools to learn from collected data, detect regular patterns, and optimize their own operations. In his session at 18th Cloud Expo, Stuart Gillen, Director of Business Development at SparkCognition, will discuss how research has demonstrated the value of Machine Learning in delivering next generation analytics to im...
Apr. 28, 2016 02:30 PM EDT Reads: 1,516
Peak 10, Inc., has announced the implementation of IT service management, a business process alignment initiative based on the widely adopted Information Technology Infrastructure Library (ITIL) framework. The implementation of IT service management enhances Peak 10’s current service-minded approach to IT delivery by propelling the company to deliver higher levels of personalized and prompt service. The majority of Peak 10’s operations employees have been trained and certified in the ITIL frame...
Apr. 28, 2016 02:15 PM EDT Reads: 748
The paradigm has shifted. A Gartner survey shows that 43% of organizations are using or plan to implement the Internet of Things in 2016. However, not just a handful of companies are still using the old-style ad-hoc trial-and-error ways, unaware of the critical barriers, paint points, traps, and hidden roadblocks. How can you become a winner? In his session at @ThingsExpo, Tony Shan will present a methodical approach to guide the holistic adoption and enablement of IoT implementations. This ov...
Apr. 28, 2016 01:00 PM EDT Reads: 1,469
SYS-CON Events announced today that Stratoscale, the software company developing the next generation data center operating system, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Stratoscale is revolutionizing the data center with a zero-to-cloud-in-minutes solution. With Stratoscale’s hardware-agnostic, Software Defined Data Center (SDDC) solution to store everything, run anything and scale everywhere...
Apr. 28, 2016 12:45 PM EDT Reads: 1,411
Angular 2 is a complete re-write of the popular framework AngularJS. Programming in Angular 2 is greatly simplified – now it's a component-based well-performing framework. This immersive one-day workshop at 18th Cloud Expo, led by Yakov Fain, a Java Champion and a co-founder of the IT consultancy Farata Systems and the product company SuranceBay, will provide you with everything you wanted to know about Angular 2.
Apr. 28, 2016 12:15 PM EDT Reads: 1,551
Redis is not only the fastest database, but it has become the most popular among the new wave of applications running in containers. Redis speeds up just about every data interaction between your users or operational systems. In his session at 18th Cloud Expo, Dave Nielsen, Developer Relations at Redis Labs, will shares the functions and data structures used to solve everyday use cases that are driving Redis' popularity.
Apr. 28, 2016 12:00 PM EDT Reads: 948
SYS-CON Events announced today that Men & Mice, the leading global provider of DNS, DHCP and IP address management overlay solutions, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. The Men & Mice Suite overlay solution is already known for its powerful application in heterogeneous operating environments, enabling enterprises to scale without fuss. Building on a solid range of diverse platform support,...
Apr. 28, 2016 11:30 AM EDT Reads: 2,129
Up until last year, enterprises that were looking into cloud services usually undertook a long-term pilot with one of the large cloud providers, running test and dev workloads in the cloud. With cloud’s transition to mainstream adoption in 2015, and with enterprises migrating more and more workloads into the cloud and in between public and private environments, the single-provider approach must be revisited. In his session at 18th Cloud Expo, Yoav Mor, multi-cloud solution evangelist at Cloudy...
Apr. 28, 2016 11:30 AM EDT Reads: 1,322
You deployed your app with the Bluemix PaaS and it's gaining some serious traction, so it's time to make some tweaks. Did you design your application in a way that it can scale in the cloud? Were you even thinking about the cloud when you built the app? If not, chances are your app is going to break. Check out this webcast to learn various techniques for designing applications that will scale successfully in Bluemix, for the confidence you need to take your apps to the next level and beyond.
Apr. 28, 2016 11:00 AM EDT Reads: 1,362
See storage differently! Storage performance problems have only gotten worse and harder to solve as applications have become largely virtualized and moved to a cloud-based infrastructure. Storage performance in a virtualized environment is not just about IOPS, it is about how well that potential performance is guaranteed to individual VMs for these apps as the number of VMs keep going up real time. In his session at 18th Cloud Expo, Dhiraj Sehgal, in product and marketing at Tintri, will discu...
Apr. 28, 2016 11:00 AM EDT Reads: 517