Welcome!

SDN Journal Authors: Pat Romanski, Patrick Hubbard, Elizabeth White, Sven Olav Lund, Liz McMillan

Related Topics: @CloudExpo, Microservices Expo, Containers Expo Blog, Cloud Security, @BigDataExpo, SDN Journal

@CloudExpo: Article

Your Cloud Availability: 98%, 99.99% or 99.9999%?

How many companies are hosting critical production systems in the cloud?

I recently had a discussion with a few very interesting cloud professionals from CloudEndure about the changes that the cloud and AWS in particular, bring to the table in terms of business continuity and high availability. In one of my discussions with Ofer Gadish, the company's CEO, we exchanged information regarding the current state of the market, including tools, terms and relevant methodologies for real cloud users. We both agreed that in this market stage business continuity in the cloud is a very interesting subject since the market is still young and the traditional tools and perceptions don't apply.

How many companies are hosting critical production systems in the cloud? Where exactly is the fine line between the shared responsibilities of the cloud consumer and the cloud provider?

While we saw eye-to-eye on many topics, many questions arose in regards to specifics on the topic of cloud market maturity. In order to answer these questions and expand our cloud communities' knowledge, CloudEndure decided to run a survey to learn how the cloud has changed DR, Backup and High Availability.  And we'll share the results with you. Before continue on reading, let me invite you to take only three minutes of your time and support our research - Start here

What's Downtime?
We discussed my belief that the nines (99.99...%) are more marketing than the real deal today - What do you think? The market and tools used to measure your uptime immature or do not really exist. The concept of availability in the cloud is determined by the level of responsibility and liability that the vendors have for their customers. These notions include the ability to monitor, proactively fix and maintain continuous communication with users, giving them clear and genuine visibility into what exactly is going on and when the system is expected to return to normal. It is also necessary, here, to define the concept of downtime. At a very basic level, it is when the system is not available. However, the more precise answer depends on the criticality of specific features and components of an application or service.

On that note, we are interested in hearing your point of view. First and foremost, it is essential to ask, what do you consider "downtime"? How do you approach the matter of downtime with your customers? How do you compensate, if at all? Maybe even before discussing compensation, let us ask how or if you measure downtime? If so, are you able to calculate your own availability over the past week, month, or year?  With your help, we can gain even greater insights on the topic. Start here

RTO and RPO - Nothing Really Changes


Definitions first:

Recovery Time Objective (RTO) is the duration of time and a service level within which a business process must be restored after a disaster (or disruption) in order to avoid unacceptable consequences associated with a break in business continuity. Wikipedia

Recovery Point Objective (RPO) It is the maximum tolerable period in which data might be lost from an IT service due to a major incident Wikipedia


The cloud changes the ways in which you achieve optimal levels of RPO and RTO. There are much more creative ways now-a-days to deliver robust solutions at a very low cost.  Service degrades and downtimes can occur as a result of a bug, application scalability limitations, human error or even your cloud operator's availability. In any case you, as the service provider, have the responsibility to get it up and running again. Keeping the application, and its actual business values, in mind, you can address both RPO and RTO and make sure that you define and measure these metrics.

DR Cost Impacts and ROI
When you're an online retailer, every moment that your website-relevant functionalities are down, you lose money. Your business continuity should be prefect including accurate measuring capabilities for your site's uptime performance as well as ensuring there are no latencies or degrades that directly affect your business.

"...breaks down to about $120,000 per minute. Multiply that by the 40 minutes Amazon went down and you get around $4.8 million in lost dollars." Geekwire release following Amazon downtime on Aug-2013

A DR policy and rate is based on the required SLA; however good DR deployment on the cloud should be based on the central, pay-per-use cloud principle. You can actually create a spare cloud replica without the traditional upkeep costs if it is not utilized. Today, cloud users can avoid traditional costs by using an "On-demand DR" inline with changing their DR strategy and architecture.

Do you know your monthly DR costs? What's your estimated cost of downtime?

Final words
Over the past year, the "average enterprise" began its journey into the cloud, yet still views the cloud as an on-premise extension used as a means to generate replications and deal with less significant data. I believe that the sensible next step for companies that have already made this strategic move should be to move their production and more critical substance to the cloud. This would raise the bar and present the greater challenge of providing proven robust delivery of online services. Little by little, the cloud is making its presence and advantages known in a number of aspects of our daily lives. It's up to us to embrace it.

Calling All CIO/CTO/IT Leaders and team members: To see how your disaster recovery and backup strategy compares to your peers, participate in CloudEndure's  survey. Participants can win a new iPad! ;)

cross posted on iamondemand.com

More Stories By Ofir Nachmani

Ofir Nachmani is a Cloud Computing Evangelist, Blogger and Lecturer at IAmOnDemand.com. He has extensive experience helping ISV companies with cloud adoption and management. Today, Ofir is a Senior Vice President and Chief Evangelist at Newvem Analytics Ltd. Prior to these he led ClickSoftware’s On-Demand initiative and established the company cloud offering. On his previous adventure, he led ClickSoftware’s On-Demand (SaaS) initiative and also held several positions at Zarathustra SaaS development VP of product and company CEO. In 2009, ClickSoftware acquired the AST group and Zarathustra as part of it. Twitter: @iamondemand

@CloudExpo Stories
When it comes to cloud computing, the ability to turn massive amounts of compute cores on and off on demand sounds attractive to IT staff, who need to manage peaks and valleys in user activity. With cloud bursting, the majority of the data can stay on premises while tapping into compute from public cloud providers, reducing risk and minimizing need to move large files. In his session at 18th Cloud Expo, Scott Jeschonek, Director of Product Management at Avere Systems, discussed the IT and busine...
As businesses evolve, they need technology that is simple to help them succeed today and flexible enough to help them build for tomorrow. Chrome is fit for the workplace of the future — providing a secure, consistent user experience across a range of devices that can be used anywhere. In her session at 21st Cloud Expo, Vidya Nagarajan, a Senior Product Manager at Google, will take a look at various options as to how ChromeOS can be leveraged to interact with people on the devices, and formats th...
First generation hyperconverged solutions have taken the data center by storm, rapidly proliferating in pockets everywhere to provide further consolidation of floor space and workloads. These first generation solutions are not without challenges, however. In his session at 21st Cloud Expo, Wes Talbert, a Principal Architect and results-driven enterprise sales leader at NetApp, will discuss how the HCI solution of tomorrow will integrate with the public cloud to deliver a quality hybrid cloud e...
SYS-CON Events announced today that Yuasa System will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Yuasa System is introducing a multi-purpose endurance testing system for flexible displays, OLED devices, flexible substrates, flat cables, and films in smartphones, wearables, automobiles, and healthcare.
Is advanced scheduling in Kubernetes achievable? Yes, however, how do you properly accommodate every real-life scenario that a Kubernetes user might encounter? How do you leverage advanced scheduling techniques to shape and describe each scenario in easy-to-use rules and configurations? In his session at @DevOpsSummit at 21st Cloud Expo, Oleg Chunikhin, CTO at Kublr, will answer these questions and demonstrate techniques for implementing advanced scheduling. For example, using spot instances ...
Companies are harnessing data in ways we once associated with science fiction. Analysts have access to a plethora of visualization and reporting tools, but considering the vast amount of data businesses collect and limitations of CPUs, end users are forced to design their structures and systems with limitations. Until now. As the cloud toolkit to analyze data has evolved, GPUs have stepped in to massively parallel SQL, visualization and machine learning.
The session is centered around the tracing of systems on cloud using technologies like ebpf. The goal is to talk about what this technology is all about and what purpose it serves. In his session at 21st Cloud Expo, Shashank Jain, Development Architect at SAP, will touch upon concepts of observability in the cloud and also some of the challenges we have. Generally most cloud-based monitoring tools capture details at a very granular level. To troubleshoot problems this might not be good enough.
DevOps is under attack because developers don’t want to mess with infrastructure. They will happily own their code into production, but want to use platforms instead of raw automation. That’s changing the landscape that we understand as DevOps with both architecture concepts (CloudNative) and process redefinition (SRE). Rob Hirschfeld’s recent work in Kubernetes operations has led to the conclusion that containers and related platforms have changed the way we should be thinking about DevOps and...
SYS-CON Events announced today that Taica will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Taica manufacturers Alpha-GEL brand silicone components and materials, which maintain outstanding performance over a wide temperature range -40C to +200C. For more information, visit http://www.taica.co.jp/english/.
When it comes to cloud computing, the ability to turn massive amounts of compute cores on and off on demand sounds attractive to IT staff, who need to manage peaks and valleys in user activity. With cloud bursting, the majority of the data can stay on premises while tapping into compute from public cloud providers, reducing risk and minimizing need to move large files. In his session at 18th Cloud Expo, Scott Jeschonek, Director of Product Management at Avere Systems, discussed the IT and busine...
We all know that end users experience the Internet primarily with mobile devices. From an app development perspective, we know that successfully responding to the needs of mobile customers depends on rapid DevOps – failing fast, in short, until the right solution evolves in your customers' relationship to your business. Whether you’re decomposing an SOA monolith, or developing a new application cloud natively, it’s not a question of using microservices – not doing so will be a path to eventual b...
Enterprises have taken advantage of IoT to achieve important revenue and cost advantages. What is less apparent is how incumbent enterprises operating at scale have, following success with IoT, built analytic, operations management and software development capabilities – ranging from autonomous vehicles to manageable robotics installations. They have embraced these capabilities as if they were Silicon Valley startups. As a result, many firms employ new business models that place enormous impor...
SYS-CON Events announced today that SourceForge has been named “Media Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. SourceForge is the largest, most trusted destination for Open Source Software development, collaboration, discovery and download on the web serving over 32 million viewers, 150 million downloads and over 460,000 active development projects each and every month.
The next XaaS is CICDaaS. Why? Because CICD saves developers a huge amount of time. CD is an especially great option for projects that require multiple and frequent contributions to be integrated. But… securing CICD best practices is an emerging, essential, yet little understood practice for DevOps teams and their Cloud Service Providers. The only way to get CICD to work in a highly secure environment takes collaboration, patience and persistence. Building CICD in the cloud requires rigorous ar...
SYS-CON Events announced today that Dasher Technologies will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Dasher Technologies, Inc. ® is a premier IT solution provider that delivers expert technical resources along with trusted account executives to architect and deliver complete IT solutions and services to help our clients execute their goals, plans and objectives. Since 1999, we'v...
As popularity of the smart home is growing and continues to go mainstream, technological factors play a greater role. The IoT protocol houses the interoperability battery consumption, security, and configuration of a smart home device, and it can be difficult for companies to choose the right kind for their product. For both DIY and professionally installed smart homes, developers need to consider each of these elements for their product to be successful in the market and current smart homes.
In the fast-paced advances and popularity in cloud technology, one of the most critical factors revolves around concerns for security of your critical data. How to assure both your company and your customers they can confidently trust and utilize your cloud environment is most often top on the list. There is a method to evaluating and providing security that exceeds conventional modes of protecting data both within the cloud as well externally on mobile and other devices. With the public failure...
SYS-CON Events announced today that MIRAI Inc. will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. MIRAI Inc. are IT consultants from the public sector whose mission is to solve social issues by technology and innovation and to create a meaningful future for people.
Transforming cloud-based data into a reportable format can be a very expensive, time-intensive and complex operation. As a SaaS platform with more than 30 million global users, Cornerstone OnDemand’s challenge was to create a scalable solution that would improve the time it took customers to access their user data. Our Real-Time Data Warehouse (RTDW) process vastly reduced data time-to-availability from 24 hours to just 10 minutes. In his session at 21st Cloud Expo, Mark Goldin, Chief Technolo...
SYS-CON Events announced today that Massive Networks, that helps your business operate seamlessly with fast, reliable, and secure internet and network solutions, has been named "Exhibitor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. As a premier telecommunications provider, Massive Networks is headquartered out of Louisville, Colorado. With years of experience under their belt, their team of...