SYS-CON Events announced today that nfina Technologies, a provider of highly reliable cloud server products, will exhibit at SYS-CON's 12th International Cloud Expo, which will take place on June 10–13, 2013, at the Javits Center in New York City, New York.
nfina Technologies develops, manufactures, and markets highly reliable cloud server products, designed to solve the most demanding data center requirements in mission-critical cloud applications. Nfina’s staff has decades of experience in co...| By Dana Gardner | Article Rating: |
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| March 21, 2013 09:00 AM EDT | Reads: |
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Avaya has announced a set of Collaborative Cloud offerings designed to make it easier for more types of organizations to deploy unified communications (UC), contact center (CC) and video conferencing -- all as on-demand services.
The adoption of UC and CC as a service (UCaaS and CCaaS) brings utility-based pricing to cloud-service providers (CSPs) so they can offer varied and flexible packages to many types of clients. This creates new revenue streams for CSPs by allowing them to deliver app integrations, mobile collaboration and multichannel customer service for their customers. And it allows buyers to only pay for the IP-based communications services they want and need.
This makes the burgeoning bring you own device (BYOD) trend easier for enterprises to manage because they can off-load more of the complexities of mobile and BYOD environments to their cloud and service providers, said Bruce MacVarish, Director of Cloud Solutions at Avaya. The offerings enable CSPs to evolve and augment enterprise communications with cloud-based solutions, as well as provide greater interoperability across vendors, domains and protocols, he said.
Think of it as video conferencing as a service on demand, integratable into more mobile devices and therefore business processes.
Santa Clara-based Avaya is carving out four delivery and distribution models for UCaaS and CCaaS: private cloud/on-premises stacks, managed services for service providers, hosted multi-tenancy services for channel players, and a full software-as-a-service (SaaS) cloud capability powered by Avaya focused on the mid-market and smaller organization users.
The video services are more geared toward synchronous video interactions, and not hosted, asynchronous video serving, although Avaya offers both. Think of it as video conferencing as a service on demand, integratable into more mobile devices and therefore business processes.
Avaya's move, like with many evolving cloud models, forms a transition from CapEx to OpEx, utility-based pricing and consumption. It also offers ease and speed in adoption, and a single point of integration for value-added SPs and developers.
I expect to see more SaaS business apps providers and cloud-savvy enterprises integrate Avaya's and other UC services into their web, mobile and cloud offerings. These would include such benefits as click-to-call, customer support interception points, and embedded video conferencing brought directly into more business apps, services and processes.
Hybrid deployments
It will be curious to see how the hybrid deployments of UCaaS and CCaaS are assimilated into other business cloud services as the market matures. Will enterprises and SPs alike seek to embed more UC functions, while themselves controlling the UC stack? Or will communications, like many other business services, be something they expect in any cloud stack? Or what combo of hosting will they prefer in which apps?
A lot of the noise around hybrid cloud fails to take the communications feature and their integration into account. Same for big data: Shouldn't all the unstructured data in communications by part of any analytics mix? How to manage that?
Avaya is now in a controlled release of the solutions, and expects general availability in three to six months, said MacVarish.
Earlier this month, Avaya announced new security enhancements for enterprise collaboration.
A lot of the noise around hybrid cloud fails to take the communications feature and their integration into account.
In more detail, the new and expanded Avaya offerings for CSPs are:
- Avaya Cloud Enablement for Unified Communications and Customer Experience Management. Based on Avaya Aura, it allows flexible, utility-based, OpEx pricing for CSPs so they pay on actual customer usage. Avaya Control Manager enables centrally managed multi-tenancy.
- Avaya Cloud Enablement for Video provides CSPs with a scalable platform and multi-tenancy that delivers interoperable, multi-vendor mobile video collaboration. Enhancements to the Elite Series MCUs, Scopia Mobile and Scopia Desktop extend BYOD videoconferencing across most endpoints.
- Avaya Communications Outsourcing Solutions (COS) Express, a private cloud offering for up to 500-seat contact centers, can be hosted by Avaya, a CSP or channel partners -- either as Avaya or co-branded services.
Avaya Collaborative Cloud solutions also include Avaya Collaboration Pods, a portfolio of cloud-ready, turnkey solutions designed to simplify installation and operations of real-time applications; and the AvayaLive suite of public-cloud based communications and collaboration services.
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Published March 21, 2013 Reads 2,177
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SYS-CON Events announced today that nfina Technologies, a provider of highly reliable cloud server products, will exhibit at SYS-CON's 12th International Cloud Expo, which will take place on June 10–13, 2013, at the Javits Center in New York City, New York.
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SYS-CON Events announced today that OpenStack will exhibit at SYS-CON's 12th International Cloud Expo, which will take place on June 10–13, 2013, at the Javits Center in New York City, New York. OpenStack software controls large pools of compute, storage, and networking resources throughout a datacenter, all managed by a dashboard that gives administrators control while empowering their users to provision resources through a web interface.
OpenStack powers some of the most widely-used SaaS app...
“Social, mobile, analytics and cloud can’t be looked at as distinct technology trends; they are facets of the same movement and an everyday reality for consumers and businesses alike,” said Craig Sowell, IBM VP of SmartCloud Marketing, in this exclusive Q&A with Cloud Expo Conference Chair Jeremy Geelan. “This means that businesses need to start looking at trends as one: cloud is the delivery, analytics is the unique insight, social is a shareable service, and mobile is the ubiquitous access.”
...
The new open source cloud orchestration platform called OpenStack is the promise of flexible network virtualization, and network overlays are looking closer than ever. The vision of this platform is to enable the on-demand creation of many distinct networks on top of one underlying physical infrastructure in the cloud environment. The platform will support automated provisioning and management of large groups of virtual machines or compute resources, including extensive monitoring in the cloud.
In his session at the 12th International Cloud Expo, Dave Eichorn, Global Data Center Practice Head at Zensar, will share a case study describing how a utility services company handled the migration of its Microsoft platform to the cloud. Challenged with the time-consuming task of opening operations out of temporary offices, this company struggled with the need to simultaneously access data that was accumulated from a vast amount of data-intensive jobs. Zensar migrated the company’s application ...
With Cloud Expo New York | 12th Cloud Expo [June 10-13, 2013] hurtling towards us, let's take a look at the distinguished individuals in our incredible Speaker Faculty for the technical and strategy sessions at the conference coming up June 10-13 at the Jacob Javits Center in New York City.
We have technical and strategy sessions for you all four days dealing with every nook and cranny of Cloud Computing and Big Data, but what of those who are presenting? Who are they, where do they work, wha...
SYS-CON Events announced today that Wowrack will exhibit at SYS-CON's 12th International Cloud Expo, which will take place on June 10–13, 2013, at the Javits Center in New York City, New York.
Wowrack’s core expertise lies in high-availability Private and Public Cloud IaaS Hosting Solutions. Wowrack provides a true Hybrid service – where business release all IT management and hardware provisioning – taking the data center and server system administrative headaches off our customer’s shoulders. ...
At pennies per virtual machine-hour, the economics of cloud computing are both compelling and daunting to replicate. Whether you are building your own cloud infrastructure, building a public cloud or choosing a cloud service, there are key strategy and technology decisions that make the difference between success and failure.
In his General Session at the 12th International Cloud Expo, Jason Waxman, VP in the Intel Architecture Group and general manager of the Cloud Platforms Group within Inte...
You're getting pitched every day from your legacy enterprise software and hardware vendors about "cloud." They're doing an amazing job of convincing your CIO and CTO about what cloud is and how you should use it. The reality is they're defending their shrinking market share and keeping you on the legacy treadmill for as long as they can by selling you solutions that aren't "cloud."
In her session at the 12th International Cloud Expo, Niki Acosta, Cloud Evangelista for Rackspace, will talk thro...
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