Welcome!

SDN Journal Authors: Pat Romanski, Elizabeth White, Gil Allouche, Lori MacVittie, Dana Gardner

Related Topics: Virtualization, Java, SOA & WOA, .NET, Big Data Journal, SDN Journal

Virtualization: Article

All a CIO Wants for Christmas Is…

Is it all pie in the sky speculation and supposition or is there meat here to feast on?

So it's the end of the year and we've all had about as many 2012 retrospectives and 2013 predictions as we can eat. So let's take a different tack and see if some fanciful (but hopefully somewhat informed) conjecture can give us some pointers for future innovation roadmaps.

What do chief information officers really want to find in their Christmas stockings this year?

Let's start with the obvious - it's probably not another stack of whitepapers or surveys detailing "findings that suggest" 61% of it security professionals say businesses are more vulnerable to attack during the holiday period. These are not CIO goodies, nor are analyst reports breaking down the rise of PC shipments to China and the rise of cloud computing infrastructures.

Really Useful CIO Presents
Actually, while you might imagine that the fanciest most powerful smartphones might top the list of what the CIO wants, it's probably the more mundane elements of technology that are going to go down really well.

Given the rise of high-end social enterprise collaboration software being produced now by everyone from IBM to Salesforce.com (and many other smaller less "behemoth" size vendors), the emphasis is very much on the front-end user functions that appear to be most tangible first.

Allow me to explain, while social enterprise chat and "collaboration" functions are at the "sexy" end of this innovation curve; it is the core elements like an effective enterprise calendaring solution that will really make the difference in terms of the way employees are able to work and be more productive.

Fantasy Future Email Solution
Present number #2 is even simpler to work out. CIOs want less email. But how can we make this happen? Answer: "intuitive contextualized email content data analysis filtering" set to a pre-programmed level of control by the user based on co-correlation of data relating to his or her direct and indirect colleagues, company stakeholders, partners and (of course) customers".

Does this exist? Of course it doesn't, but it should.

By now we should be able to use the data analytics technologies at the forefront of in-memory computing to produce real time results that will help us deal with the blight of unnecessary emails and reduce our stress loads. The trouble is, the human "control freak" factor could still get in the way and people might just generally still think that they want to see everything that is sent to them.

Hopefully, if the human curiosity factor prevails, then extremely well-connected smartphones will allow us to clear our inboxes on the move for some years to come. Maybe you should reserve a few kind words for Research In Motion and the BlackBerry mobile email model despite the company's rough ride of recent times.

What is needed is a new paradigm and BlackBerry 10 is here with us from January 30 2013. Alas, pre-orders for the unit are not going to be on too many CIOs list for Santa. Devices like the new Nokia Lumia 920 are packing a heavyweight punch and OK so this comment might be out of date in six months time, but this unit is even making the Windows Metro interface look good right now.

A Seat at the Table
Present #3 is really simple too. CIOs want a full voice at the boardroom table and want IT to be seen as a business enabler and facilitator i.e. not simply as a necessary evil and service function that must exist in order for all employees to be able to do their job anyway.

"Today's CIOs understand the need to innovate quickly to help create new business opportunities, to find faster, easier and cheaper ways of completing tasks, and ultimately, to unlock their company's full potential in order to remain competitive," said Andi Mann, vice president, Strategic Solutions, CA Technologies.

The Innovative CIO
Mann has just written a book with co-authors George Watt and Peter Matthews entitled "The Innovative CIO" which seeks to help promote the injection of IT into the dynamic core of an organization's culture, training, structure, practice and policy. Ah... you can just hear CIOs everywhere getting all watery eyed and wistful at the very thought.

Let's cut to the chase. All CIOs really want for Christmas is better software.

Research firm voke released data showing that 40-50 percent of the work IT performs falls in to the "rework category" and this is a huge tax on departments' abilities to deliver new functionality.

Senior VP of worldwide marketing for Serena Software David Hurwitz says that that if he were a CIO, "I'd want to cut that rework down and spend more time on creating value. This is a great example of where the old maxim ‘measure twice, cut once' applies to IT."

No surprise to find that a company specializing in DevOps-focused software orchestration or release management (to use a less colourful term) tools is advocating control at this level, but hey - it's a good CIO gift if it works.

"Better software delivery processes will help IT deliver software right the first time, with the large companion benefit that much more software can be delivered by development organisations that are dramatically less burdened by rework," said Hurwitz, who agreed to be quoted in a Santa outfit on the basis of his comments being used here.

There's our CIO Christmas list. Is it all pie in the sky speculation and supposition or is there meat (and gravy and cranberry sauce obviously) here to feast on? Let's hope it's a bit of everything with all the trimmings.

•   •   •

This post first appeared on CIO Enterprise Forum.

More Stories By Adrian Bridgwater

Adrian Bridgwater is a freelance journalist and corporate content creation specialist focusing on cross platform software application development as well as all related aspects software engineering, project management and technology as a whole.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@CloudExpo Stories
When an enterprise builds a hybrid IaaS cloud connecting its data center to one or more public clouds, security is often a major topic along with the other challenges involved. Security is closely intertwined with the networking choices made for the hybrid cloud. Traditional networking approaches for building a hybrid cloud try to kludge together the enterprise infrastructure with the public cloud. Consequently this approach requires risky, deep "surgery" including changes to firewalls, subnets...
Enthusiasm for the Internet of Things has reached an all-time high. In 2013 alone, venture capitalists spent more than $1 billion dollars investing in the IoT space. With "smart" appliances and devices, IoT covers wearable smart devices, cloud services to hardware companies. Nest, a Google company, detects temperatures inside homes and automatically adjusts it by tracking its user's habit. These technologies are quickly developing and with it come challenges such as bridging infrastructure gaps,...
Want to enable self-service provisioning of application environments in minutes that mirror production? Can you automatically provide rich data with code-level detail back to the developers when issues occur in production? In his session at DevOps Summit, David Tesar, Microsoft Technical Evangelist on Microsoft Azure and DevOps, will discuss how to accomplish this and more utilizing technologies such as Microsoft Azure, Visual Studio online, and Application Insights in this demo-heavy session.
DevOps is all about agility. However, you don't want to be on a high-speed bus to nowhere. The right DevOps approach controls velocity with a tight feedback loop that not only consists of operational data but also incorporates business context. With a business context in the decision making, the right business priorities are incorporated, which results in a higher value creation. In his session at DevOps Summit, Todd Rader, Solutions Architect at AppDynamics, discussed key monitoring techniques...
"Cloud consumption is something we envision at Solgenia. That is trying to let the cloud spread to the user as a consumption, as utility computing. We want to allow the people to just pay for what they use, not a subscription model," explained Ermanno Bonifazi, CEO & Founder of Solgenia, in this SYS-CON.tv interview at Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
The Domain Name Service (DNS) is one of the most important components in networking infrastructure, enabling users and services to access applications by translating URLs (names) into IP addresses (numbers). Because every icon and URL and all embedded content on a website requires a DNS lookup loading complex sites necessitates hundreds of DNS queries. In addition, as more internet-enabled ‘Things' get connected, people will rely on DNS to name and find their fridges, toasters and toilets. Acco...
Connected devices and the Internet of Things are getting significant momentum in 2014. In his session at Internet of @ThingsExpo, Jim Hunter, Chief Scientist & Technology Evangelist at Greenwave Systems, examined three key elements that together will drive mass adoption of the IoT before the end of 2015. The first element is the recent advent of robust open source protocols (like AllJoyn and WebRTC) that facilitate M2M communication. The second is broad availability of flexible, cost-effective ...
"For the past 4 years we have been working mainly to export. For the last 3 or 4 years the main market was Russia. In the past year we have been working to expand our footprint in Europe and the United States," explained Andris Gailitis, CEO of DEAC, in this SYS-CON.tv interview at Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Scott Jenson leads a project called The Physical Web within the Chrome team at Google. Project members are working to take the scalability and openness of the web and use it to talk to the exponentially exploding range of smart devices. Nearly every company today working on the IoT comes up with the same basic solution: use my server and you'll be fine. But if we really believe there will be trillions of these devices, that just can't scale. We need a system that is open a scalable and by using ...
High-performing enterprise Software Quality Assurance (SQA) teams validate systems that are ready for use - getting most actively involved as components integrate and form complete systems. These teams catch and report on defects, making sure the customer gets the best software possible. SQA teams have leveraged automation and virtualization to execute more thorough testing in less time - bringing Dev and Ops together, ensuring production readiness. Does the emergence of DevOps mean the end of E...
"Matrix is an ambitious open standard and implementation that's set up to break down the fragmentation problems that exist in IP messaging and VoIP communication," explained John Woolf, Technical Evangelist at Matrix, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
How do APIs and IoT relate? The answer is not as simple as merely adding an API on top of a dumb device, but rather about understanding the architectural patterns for implementing an IoT fabric. There are typically two or three trends: Exposing the device to a management framework Exposing that management framework to a business centric logic Exposing that business layer and data to end users. This last trend is the IoT stack, which involves a new shift in the separation of what stuff happe...
The Internet of Things will put IT to its ultimate test by creating infinite new opportunities to digitize products and services, generate and analyze new data to improve customer satisfaction, and discover new ways to gain a competitive advantage across nearly every industry. In order to help corporate business units to capitalize on the rapidly evolving IoT opportunities, IT must stand up to a new set of challenges. In his session at @ThingsExpo, Jeff Kaplan, Managing Director of THINKstrateg...
Cultural, regulatory, environmental, political and economic (CREPE) conditions over the past decade are creating cross-industry solution spaces that require processes and technologies from both the Internet of Things (IoT), and Data Management and Analytics (DMA). These solution spaces are evolving into Sensor Analytics Ecosystems (SAE) that represent significant new opportunities for organizations of all types. Public Utilities throughout the world, providing electricity, natural gas and water,...
The Internet of Things will greatly expand the opportunities for data collection and new business models driven off of that data. In her session at @ThingsExpo, Esmeralda Swartz, CMO of MetraTech, discussed how for this to be effective you not only need to have infrastructure and operational models capable of utilizing this new phenomenon, but increasingly service providers will need to convince a skeptical public to participate. Get ready to show them the money!
One of the biggest challenges when developing connected devices is identifying user value and delivering it through successful user experiences. In his session at Internet of @ThingsExpo, Mike Kuniavsky, Principal Scientist, Innovation Services at PARC, described an IoT-specific approach to user experience design that combines approaches from interaction design, industrial design and service design to create experiences that go beyond simple connected gadgets to create lasting, multi-device exp...
P2P RTC will impact the landscape of communications, shifting from traditional telephony style communications models to OTT (Over-The-Top) cloud assisted & PaaS (Platform as a Service) communication services. The P2P shift will impact many areas of our lives, from mobile communication, human interactive web services, RTC and telephony infrastructure, user federation, security and privacy implications, business costs, and scalability. In his session at @ThingsExpo, Robin Raymond, Chief Architect...
The Internet of Things is tied together with a thin strand that is known as time. Coincidentally, at the core of nearly all data analytics is a timestamp. When working with time series data there are a few core principles that everyone should consider, especially across datasets where time is the common boundary. In his session at Internet of @ThingsExpo, Jim Scott, Director of Enterprise Strategy & Architecture at MapR Technologies, discussed single-value, geo-spatial, and log time series dat...
"Verizon offers public cloud, virtual private cloud as well as private cloud on-premises - many different alternatives. Verizon's deep knowledge in applications and the fact that we are responsible for applications that make call outs to other systems. Those systems and those resources may not be in Verizon Cloud, we understand at the end of the day it's going to be federated," explained Anne Plese, Senior Consultant, Cloud Product Marketing at Verizon Enterprise, in this SYS-CON.tv interview at...
The term culture has had a polarizing effect among DevOps supporters. Some propose that culture change is critical for success with DevOps, but are remiss to define culture. Some talk about a DevOps culture but then reference activities that could lead to culture change and there are those that talk about culture change as a set of behaviors that need to be adopted by those in IT. There is no question that businesses successful in adopting a DevOps mindset have seen departmental culture change, ...